Jaguar Land Rover of Bethesda - Service Center

Cheryl Stewart is always most helpful, friendly, attentive, positive and a pleasure to be with. And she always helps me resolve any issues I am having with my car! She’s the best! attentive, positive and a pleasure to be with. And she always helps me resolve any issues I am having with my car! She’s the best! More

Cheryl is absolutely the best. She is fun, personable, and makes navigating and learning by the functionalities of a car stress free! She’s the reason I’ll keep going back to the dealership! and makes navigating and learning by the functionalities of a car stress free! She’s the reason I’ll keep going back to the dealership! More

Cheryl Stewart was super helpful, friendly and diligent - she followed up to make sure my connectivity to SiriusXM was operating efficiently and made the process smooth and enjoyable. Cheryl was super friend she followed up to make sure my connectivity to SiriusXM was operating efficiently and made the process smooth and enjoyable. Cheryl was super friendly and helpful - 5 stars all the way! Thank you!! More

Big thanks to Cheryl Stewart! She was so friendly and knowledgeable! She demystified my new Range Rover Sport for me. I tried relying on the Range Rover owner's manual/online videos to figure most thi knowledgeable! She demystified my new Range Rover Sport for me. I tried relying on the Range Rover owner's manual/online videos to figure most things out on my own (which I usually can do) but it was a complete failure to the point that I was wondering why we even bought the car other than its looks. I decided to just walk into the dealership and ask for help (even though we bought the car out-of-state). Cheryl, with a big smile, patiently walked me through the various operations in my car and highlighted things I never would have discovered on my own. Another big plus was the fact that she didn't make me feel like a complete idiot for not knowing how half the things in my brand new car worked:). More

Cheryl Stewart provided me with unprecedented service and unmatched patience as she walked me by hand through setting up my Incontrol App. I tried a number of different dealerships, I was even told to call unmatched patience as she walked me by hand through setting up my Incontrol App. I tried a number of different dealerships, I was even told to call Land Rover corporate for assistance. Mrs steward called me based on the message I left her. She took all of my information and stated on the line with me to confirm that the app was working appropriately. This is customer service that you don’t see these days. This is dedication to the craft and to the client. More

Cheryl Stewart is the reason I would go back to this dealership. Most dealerships are pretty nice and personable when attempting to sell a vehicle but, that is just 3 hrs of your vehicle experience. dealership. Most dealerships are pretty nice and personable when attempting to sell a vehicle but, that is just 3 hrs of your vehicle experience. What happens after? That is what matter most. I leased a Discovery at closing time in late April (pandemic pandemonium). All i wanted to do was leave. Well, I left without having anything set up and not knowing how to use the bells and whistles. I returned to the dealership today after my car was serviced and popped into her office as she was about to depart. With a smile she sat down and walked me thru everything. And then again bc I still couldn't get things rolling with the LandRoverRemote. She is wonderful, patient, professional, and persistent. More

The Vehicle app was tough to install on my phone which monitors the Discovery’s function. Cheryl Stewart the customer relationship manager spent over one hour with me and finally it was installed. I am ve monitors the Discovery’s function. Cheryl Stewart the customer relationship manager spent over one hour with me and finally it was installed. I am very satisfied with the results and would recommend her without reservation. Thank you so much More

Cheryl Stewart really took care of me by being there through making a decision on a vehicle after not being happy with the purchase I had previously bought through Auto Nation. She was there to make sur through making a decision on a vehicle after not being happy with the purchase I had previously bought through Auto Nation. She was there to make sure I had a fair financial transaction and to pick the right car that would make me and my family happy. Cheryl showcased exceptional customer service and was patience with me throughout the entire process! More

Where do I begin? I cant be more pleased and very satisfied from the help and treatment I received from Cheryl and Aurona. They made my experience a great pleasure. If you in the market please visit satisfied from the help and treatment I received from Cheryl and Aurona. They made my experience a great pleasure. If you in the market please visit this location and ask for these individuals. Trust me you will not be disappointed and will be in good hands. Thank and continue the great work. More

Cheryl Stewart service was superb. Auto Nation is fortunate to have her. She walked me through in simple terms the operation of all The equipment in my new XJL. Cheryl is really customer oriented. Th fortunate to have her. She walked me through in simple terms the operation of all The equipment in my new XJL. Cheryl is really customer oriented. Thanks again Cheryl for your help and support. Best, Warrington E. Brown More