Jaguar Land Rover of Bethesda - Service Center

While i didn’t expect the additional services required, I appreciated the rep Gabriela going through what needed to be done per safety and keeping me informed throughout the long wait. appreciated the rep Gabriela going through what needed to be done per safety and keeping me informed throughout the long wait. More

Great customer service (that wasn't the case in early 2022) with a great customer representative. I would definitely recommend. 2022) with a great customer representative. I would definitely recommend. More

Jose is the best service adviser, by far. He's consistently excellent every time we service our two Land Rovers! He's consistently excellent every time we service our two Land Rovers! More

Very happy with this service center! Kamal was thorough and attentive to every detail throughout my service and repairs. Expensive but totally worth it. My car looks and feels new! Kamal was thorough and attentive to every detail throughout my service and repairs. Expensive but totally worth it. My car looks and feels new! More

Jose Garcia is my service adviser and he always dose excellent job for me, Very happy with the dealership and the staff excellent job for me, Very happy with the dealership and the staff More

I love them, and Kamal is hands down the best service advisor I have ever worked with in the 35 years I have been driving. He is thoughtful, helpful, kind, and patient. I would my next Land Rover from advisor I have ever worked with in the 35 years I have been driving. He is thoughtful, helpful, kind, and patient. I would my next Land Rover from LR Bethesda for sure, just because of working with him each time I being in my car. More

I was in for routine maintenance and was satisfied all,the way around form my advisor to the reception and check out all,the way around form my advisor to the reception and check out More

Had to bring my Jaguar back into the dealership to have some diagnostics run and services performed. Just let me say that Cheryl Stewart is one of the best Customer Service Managers that I have EVER come a some diagnostics run and services performed. Just let me say that Cheryl Stewart is one of the best Customer Service Managers that I have EVER come across! She kept in constant touch with me the entire time while my car was being serviced and even after my car was completed. In terms of my Service Advisor, Crystal Vanderpuije is top notched! She gave OUTSTANDING and excellent customer service keeping me apprised every step of my vehicles services including follow-up calls as well! Together, Crystal and Cheryl are an excellent team at LandRover Bethesda! More

Crystal in the service department is a dream to work with. After I made my appointment, I received a reminder text and call which is very welcomed since I tend to forget things. The staff at Bethesda La with. After I made my appointment, I received a reminder text and call which is very welcomed since I tend to forget things. The staff at Bethesda Land Rover is always so kind and professional. Everything was explained to me before servicing my car, during and after. There was even a follow up email thanking me for my business. I wish my car needed an oil change more often than 21,000 miles so I could visit the dealership sooner than 2025. Thank you! More

This place is the best. Always professional and efficient. Highly recommended Crystal to every owners. Always professional and efficient. Highly recommended Crystal to every owners. More