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Jaguar Land Rover of Bethesda - Service Center

North Bethesda, MD

4.7
238 Reviews

238 Reviews of Jaguar Land Rover of Bethesda - Service Center

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April 03, 2023

I had great experience working with Crystal at JLR Bethesda to get my F-Pace serviced. They were able to solved the rattling noise issue that I got, and they went extra miles to fit the OEM supercharg More

by lane54674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Vanderpuije
Apr 06, 2023 -

Land Rover Bethesda responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Jaguar Bethesda and we hope to be of service again in the future.

March 30, 2023

Perfectly satisfied with the service provided at this dealer..,they are very professional and considerate the customers needs are a clear priority. Great work! More

by Findmichael36
Recommend Dealer
Yes
Employees Worked With
Kamal
Apr 03, 2023 -

Land Rover Bethesda responded

Hi, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Apr 03, 2023 -

Land Rover Bethesda responded

Hi, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

Outstanding service team especially Caby. From the time I came into the dealership I was met with professionalism, courtesy and was continually updated on the status of the service of my car More

by JeanneO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caby
Apr 03, 2023 -

Land Rover Bethesda responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Apr 03, 2023 -

Land Rover Bethesda responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 17, 2023

Good service. Crystal was very informative and personable. I was kept updated on progress as I waited. More

by jrziggy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Vanderpuije
Mar 21, 2023 -

Land Rover Bethesda responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 21, 2023 -

Land Rover Bethesda responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 10, 2023

My recent service experience at Jaguar Land Rover Bethesda was excellent! Crystal, my Service Advisor is knowledgeable, friendly and professional. She kept me informed while my car was being serviced More

by david_lisa_albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Vanderpuije
Mar 13, 2023 -

Land Rover Bethesda responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 13, 2023 -

Land Rover Bethesda responded

Hello, We are pleased to hear you had such a positive experience with us, David. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 10, 2023

Efficient, professional, on time, plus good customer service. They were helpful by providing transportation assistance via Lyft. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella
Mar 13, 2023 -

Land Rover Bethesda responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 13, 2023 -

Land Rover Bethesda responded

Paul, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 05, 2023

Kevin Soltwedel was awesome! He was very understanding of my situation and needs. He made purchasing my first Range Rover the best experience that I had ever had at a Dealership. More

by ctorres101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soltwedel, Crystal Vanderpuije, Jadar
Mar 07, 2023 -

Land Rover Bethesda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2023

Gabbie was professional and timely. She made arrangements for me to pick my car up after the service department closed (my schedule would not allow me to get there earlier.) My car is r More

by Donnadsd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbie (she) in the service department.
Mar 04, 2023 -

Donnadsd2 responded

Verified !

Mar 06, 2023 -

Land Rover Bethesda responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 02, 2023

My recent service experience was great. Crystal provided excellent service. She kept me updated while my vehicle was in service and took the time to review the Multi-Point Inspection Report More

by david_lisa_albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Mar 06, 2023 -

Land Rover Bethesda responded

Hello David, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Bethesda! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2023

My recent service experience was great. Once they accessed the service they quickly determined it was going to take longer than expected and they automatically offered me a loaner vehicle. More

by F-Pace2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 06, 2023 -

Land Rover Bethesda responded

Hello, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 06, 2023 -

Land Rover Bethesda responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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