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Jaguar Land Rover of Bethesda - Service Center

North Bethesda, MD

4.7
237 Reviews

237 Reviews of Jaguar Land Rover of Bethesda - Service Center

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May 04, 2023

Gaby Lima was a pleasure to work with and kept us informed thru out the process. More

by ezamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Lima
May 07, 2023 -

Land Rover Bethesda responded

Hi Ezamora, we're happy you found our staff to be so supportive during your experience here at Land Rover Bethesda. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023 -

Land Rover Bethesda responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 02, 2023

I was assigned a new advisor, Kamal Suliman and his service and interaction with me was amazing. He kept me informed throughout the process, answering any and all questions. ALL employees at this deale More

by yvonnew2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal Suliman
May 05, 2023 -

Land Rover Bethesda responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023 -

Land Rover Bethesda responded

Hello, we are pleased to hear you had such a positive experience with us, We always strive to provide personable and excellent customer service. Thank you again for the review!

May 01, 2023

We just want to thank everyone for being so helpful, knowledgeable and friendly! The service was impeccable! More

by Poerstelfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christel
May 05, 2023 -

Land Rover Bethesda responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 05, 2023 -

Land Rover Bethesda responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 01, 2023

Kamal was very efficient with his work. He took good care of the all paperwork and notify me with all the updates . More

by gaurav_sh23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamal
May 04, 2023 -

Land Rover Bethesda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kamal here at Jaguar Bethesda! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 30, 2023

Overall, a good dealership. A bit frustrating to pay $1,600 for a routine service for a 3 year old car that has full warranty, and instead of getting a loaner for the day, get a More

by OnwardUpward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 04, 2023 -

Land Rover Bethesda responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

May 04, 2023 -

Land Rover Bethesda responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (301) 263-6377 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 28, 2023

The JAG Dealer in Rockville, MD. provided the utmost professional service in getting my car repaired. The Service Advisor Ms. Crystal V. at Bethesda delivered excellent and outstandi More

by Bessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Vandeerpuij, Jeneen L.
May 01, 2023 -

Land Rover Bethesda responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 01, 2023 -

Land Rover Bethesda responded

Hello Bessie, we're happy you found our staff to be so supportive during your experience here at Land Rover Bethesda. If you ever need help, just give us a call. Happy motoring!

April 17, 2023

My experience at Jaguar Land Rover Bethesda was amazing. I worked with Cheryl Stewart who is extremely knowledgeable and helpful. Cheryl was patient with me and answered all of my questions thoroughly and p More

by toyin830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Stewart
Apr 20, 2023 -

Land Rover Bethesda responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Apr 26, 2023 -

Land Rover Bethesda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Bethesda. If you ever need help, just give us a call. Happy motoring!

April 03, 2023

I thank Kawai for his professionalism and rigor. Indeed, he was very generous with his time and expertise and did everything to resolve the issues with my vehicle. His assistance was invaluable. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kawai
Apr 06, 2023 -

Land Rover Bethesda responded

Hi Nancy, we're happy you found our staff to be so supportive during your experience here at Jaguar Bethesda. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Cheryl Stewart was amazingly helpful! !!! So kind and quick to solve my problem! Thank you More

by jesschambers82
Recommend Dealer
Yes
Employees Worked With
Cheryl Stewart
Apr 06, 2023 -

Land Rover Bethesda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Bethesda. If you ever need help, just give us a call. Happy motoring!

April 03, 2023

I had great experience working with Crystal at JLR Bethesda to get my F-Pace serviced. They were able to solved the rattling noise issue that I got, and they went extra miles to fit the OEM supercharg More

by lane54674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Vanderpuije
Apr 06, 2023 -

Land Rover Bethesda responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Jaguar Bethesda and we hope to be of service again in the future.

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