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Jaguar Land Rover of Bethesda - Service Center
North Bethesda, MD
240 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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240 Reviews of Jaguar Land Rover of Bethesda - Service Center
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March 21, 2025
Ms. Cheryl Stewart Is one of the main reasons I continue to patronize the Range Rover dealership in North Bethesda, MD. From the first time I met her a couple of years ago, she has continued to demonstrate to patronize the Range Rover dealership in North Bethesda, MD. From the first time I met her a couple of years ago, she has continued to demonstrate professionalism. She is personable and genuinely concerned about the customer's experience. Ms. Stewart called me immediately after my car was serviced inquiring about my experience. Kamal Sullivan, my service agent called to remind me about my appointment and kept me informed while my car was being serviced. The manager was extremely friendly and attentive also. More
by paclarkellis
Employees Worked With
Cheryl Stewart, Kamal Suliman, Manager, the person who greeted me and the man who wrote up my ticket and the people at the front desk
March 14, 2025
Had my defender serviced at this dealership recently. The repair crew left a scratch on one of the mirrors and some interior adhesive discoloration. I brought up the issue to Cheryl, customer service ma The repair crew left a scratch on one of the mirrors and some interior adhesive discoloration. I brought up the issue to Cheryl, customer service manager, and Jose, contact person. Both issues were resolved quickly. Kudos to both More
by DI
Employees Worked With
Cheryl and Jose
August 13, 2024
Cheryl Stewart Encore Specialist was so knowledgeable and helpful made my time spent with her very enjoyable and learning about my car so helpful! Truly customer focused, Pride in service and product. Canno helpful made my time spent with her very enjoyable and learning about my car so helpful! Truly customer focused, Pride in service and product. Cannot Thank Cheryl and the staff from sales to parts department a pleasure to work with. More
by james.wilt
Employees Worked With
Cheryl Stewart Encore Specialist
July 18, 2024
I tell you when it comes to service, Jaguar Landrover has the perfect team in Crystal and Cheryl Stewart. They are so on-point and timely. I am a texter and everytime I text them or call them they get right the perfect team in Crystal and Cheryl Stewart. They are so on-point and timely. I am a texter and everytime I text them or call them they get right back with me and accomodate my concerns. Their understanding, personality and customer service is what we all need when times are so stressful. Keep up the good work Crystal and Cheryl - your customer service attitude goes unnoticed by this three-time jaguar buyer More
by Jeannette S. Riddick
Employees Worked With
Crystal, Cheryl Stewart
May 24, 2024
I am now driving my fourth Land Rover and the service department at AutoNation in North Bethesda. Maryland is the best it is ever been. From the moment you drive the car into the shop through the communi department at AutoNation in North Bethesda. Maryland is the best it is ever been. From the moment you drive the car into the shop through the communication with the car is being worked on and when you pick your car up, everyone is fantastic and detailed and friendly. More
by trent
Employees Worked With
Jose
May 20, 2024
Very customer focused, efficient and friendly. Service department keeps customers up to date on the repair status for their cars and provides options for the repairs Service department keeps customers up to date on the repair status for their cars and provides options for the repairs More
by stevecoats1121
Employees Worked With
Kamal
