Jaguar Land Rover of Bethesda - Service Center

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I just want to thank Land Rover Bethesda for their great service. Kamal has been a pleasure to work with. I received my vehicle as promised as well provided updates and feedback on services needed with iden service. Kamal has been a pleasure to work with. I received my vehicle as promised as well provided updates and feedback on services needed with identifying the priorities.I haven't had many interactions or services at this dealership but the ones I have show dedication to providing great customer service. I have owned my vehicle for over 3 years and was taking it for service at Land Rover Alexandria and I will say by far there is no comparison to the service I received at Land Rover Bethesda. I will be returning to Land Rover Bethesda for future services. More

The service team is wonderful! Kamal was communicative through the entire appointment. Explained everything that needed to be done and why Kamal was communicative through the entire appointment. Explained everything that needed to be done and why More

Overall great experience from check in to check out providing one on one service. Crystal kept me informed all along the way. providing one on one service. Crystal kept me informed all along the way. More

Worst car repair experience outside of the Annapolis dealership. Car has been in the dealership for repair 1 week for almost 2 months. Each week a different module in the emission needs replacing. The v dealership. Car has been in the dealership for repair 1 week for almost 2 months. Each week a different module in the emission needs replacing. The vehicle has less than 80k miles. This car brand is horrible! Our LR4 blew an engine with less than 100k miles, inspite of keeping up with service as required and now this Discovery is turning out to be a nightmare! Those expensive service repairs don’t mean anything - a big waste of money!! No need to complain, management don’t care! Customer Service at this dealership is non-existent! Please be aware when you see a lot of glowing reviews - usually a crock of CRAP!!! More

Ms. Cheryl Stewart Is one of the main reasons I continue to patronize the Range Rover dealership in North Bethesda, MD. From the first time I met her a couple of years ago, she has continued to demonstrate to patronize the Range Rover dealership in North Bethesda, MD. From the first time I met her a couple of years ago, she has continued to demonstrate professionalism. She is personable and genuinely concerned about the customer's experience. Ms. Stewart called me immediately after my car was serviced inquiring about my experience. Kamal Sullivan, my service agent called to remind me about my appointment and kept me informed while my car was being serviced. The manager was extremely friendly and attentive also. More

Had my defender serviced at this dealership recently. The repair crew left a scratch on one of the mirrors and some interior adhesive discoloration. I brought up the issue to Cheryl, customer service ma The repair crew left a scratch on one of the mirrors and some interior adhesive discoloration. I brought up the issue to Cheryl, customer service manager, and Jose, contact person. Both issues were resolved quickly. Kudos to both More

Great service and great people. I always have a pleasant experience there. No issues. Just praise I always have a pleasant experience there. No issues. Just praise More