Land Rover Bethesda

Excellent Car Purchase Experience - Ask for Gian My best friend recently purchased 2 Range Rovers from another dealer in the area, which led me to look into also purchasing a new Range Rover. I went My best friend recently purchased 2 Range Rovers from another dealer in the area, which led me to look into also purchasing a new Range Rover. I went to my friend's dealer; however, after multiple trips, I did not purchase from the dealer, as I was not pleased with the dealer's negotiation tactics. When I told my friend about this, he immediately referred me to Gian Bojanovich, from whom he had previously purchased Range Rovers and who he thought of very highly. I called Gian, and he provided exceptional customer service. Gian made purchasing my new Range Rover seamless. More importantly, he was very professional in dealing with me on the purchase. I also worked with Nick in Financing, who was great as well. After purchasing my new Range Rover, I needed to tie up loose ends, and Gian was always responsive. He always followed up immediately and made sure that I got everything I needed. In addition, I want to commend Amanda, the Sales Manager, who also followed up a number of times with me. Like my best friend, if I were to purchase another vehicle in the future, we will reach out to Gian first. We highly recommend Gian, as he respects your time and works with you to get a great car. More

Dealer Rating for Cheryl Stewart Ms. Cheryl Stewart explained and had us perform many procedures on the car. Her knowledge of Ranger cars is extraordinary. She was is and was very p Ms. Cheryl Stewart explained and had us perform many procedures on the car. Her knowledge of Ranger cars is extraordinary. She was is and was very professional and courteous and we feel she is ready and willing at anytime to help us should we have any concerns and questions. . More

Car wash and new tags Cheryl Stewart was a lifesaver in getting my car washed in a timely manner and my new tags placed on the car appropriately and correctly. She is high Cheryl Stewart was a lifesaver in getting my car washed in a timely manner and my new tags placed on the car appropriately and correctly. She is highly efficient and follows through with everything she promises. Her exuberant attitude, smiling face and personal touch ensures that the work is done right, done in a timely manner and done to the customer's satisfaction. Cheryl brought back the true meaning of the mantra "the customer is always right", thus ensuring that a satisfied customer is the best advertisement for Jaguar. More

Awesome buying experience!! I can't say enough about this dealership... I was very reluctant when I first visited the dealership, mainly because I wasn't referred, neither did I I can't say enough about this dealership... I was very reluctant when I first visited the dealership, mainly because I wasn't referred, neither did I know anyone there. First person I met was Alton, who was very attentive but too busy to help me at the time. He, however, went out of his way to find help for me. Then out comes Don... Courteous and friendly and very helpful without being too pushy for a sale. So, the first visit is done... Success, so far! I went back and actually did a test drive in the Range Rover Sport that I had my eyes on. So, here's the real kick-off... And her name is Cheryl. Simply put, Cheryl is awesome!... Helpful, friendly , and down to earth. Every business needs someone like Cheryl... Believe me! Then paperwork begins with Don and Arbie. Everything went smoothly... Don and Arbie remained very attentive to my car buying wants and needs. I finalized the deal and was finally in a RRS of my choosing. I was also introduced to others at the dealership whose names I cannot remember, but were equally as nice. One person to mention is the young lady who put together all of the final paperwork. She was very pleasant and friendly as well. I also remember Ken, in service... Thanks to you for sharing a laugh or two as I could see that you were busy. Now it's a week later and not only am I enjoying my RRS, but I have heard from Don several times to check and make sure that everything is going well... Thanks, Don. So, to sum it up... The crew at Bethesda Land Rover gets two thumbs up! You all are awesome!... I can't thank you all enough! More

Fantastic Experience Getting to know my new car was made easy and joyful by Cheryl Stewart whose helped me become comfortable with driving my new car. Ms. Stewart went abo Getting to know my new car was made easy and joyful by Cheryl Stewart whose helped me become comfortable with driving my new car. Ms. Stewart went above and beyond to make sure that I get familiar with the fantastic features of the car while all the time full of smiles and enthusiastic that caused me to relax. Simply, she was the best knowledgeable teacher ever. More

A friendly Dealership The dealership has qualified, knowledgeable, friendly associates. Starting from the warm greeting received the moment I walked through the door to the The dealership has qualified, knowledgeable, friendly associates. Starting from the warm greeting received the moment I walked through the door to the seamless handling I received from Arthur Petrosyan and Amanda Sisk, even when I practically had to deal will two salespeople before I completed my transaction. Getting to know my way around the handling of the car was made easy and stress-free by Cheryl Stewart whose meticulous attention to all I needed to know helped me become comfortable with driving the car. Ms. Stewart went above and beyond to make sure that I did not go home feeling intimidated by the fantastic features of the car while all the time full of smiles and at times outright laughter that caused me to relax. More

Fantastic experience Nick and Alton were absolutely fantastic to work with. They took the time to explain all of the features of the vehicle to my wife and even stayed aft Nick and Alton were absolutely fantastic to work with. They took the time to explain all of the features of the vehicle to my wife and even stayed after hours on a Saturday to make sure my wife got to take a test drive. Nick also went out of his way to find us rebates and other incentives to ensure that we got the best possible deal. I would highly recommend them for any Range Rover / Land Rover or Jaguar purchase. More

Misrepresentation I was not surprised when I saw a similar complaint to mine. Salesman took my deposit and was to hold the vehicle until I arrived from the west coast. I was not surprised when I saw a similar complaint to mine. Salesman took my deposit and was to hold the vehicle until I arrived from the west coast. In the meantime the dealership sold the car without informing me nor did they refund the deposit! I have had to make numerous calls in the meantime to try and resolve the problem. When I finally threatened legal action (something I normally abhor), the salesman Augie Borges stated "I look forward to it"! I have never seen anything like it. Total misrepresentation of business practice. Patrick J. Fricchione M.D. More

Ms. Cheryl Stewart was very helpful! I just went to pick up my tags and Ms. Cheryl Stewart explained many features of my car and gave me some information that I did not have. She took th I just went to pick up my tags and Ms. Cheryl Stewart explained many features of my car and gave me some information that I did not have. She took the time to go over many things and did not rush me. She asked relevant questions which showed me that I needed to come back and set a time for a thorough walk through of my car. She told me of many features that are relevant to my family since we have small children. Also, the gentlemen in service are helpful, particularly, a mature man of Asian descent (I don't know his name), who is always very polite and proactive, and has resolved my issues. We also have a great service advisor, Ken, who always facilitates the service process, More

Good Service Needed service for my XJ8 Jaguar- Jerry Handy did excellent job. He has worked on my car before he is very thorough. Jerry is an Excellent Technician Needed service for my XJ8 Jaguar- Jerry Handy did excellent job. He has worked on my car before he is very thorough. Jerry is an Excellent Technician More