Land Rover Bethesda

Great team! From the time of entering the dealership, to choosing a vehicle and leaving the dealership. Everyone was helpful an overall great experience at JLR Bethesda. choosing a vehicle and leaving the dealership. Everyone was helpful an overall great experience at JLR Bethesda. More

Cheryl Stewart at Land Rover Bethesda is amazing. She’s the consummate professional, incredibly attentive, and infectiously cheerful. I’m so appreciative of the quality service experience she provides. the consummate professional, incredibly attentive, and infectiously cheerful. I’m so appreciative of the quality service experience she provides. More

Cheryl was Amazing! Cheryl was an absolute joy! She was able to answer all of my questions. She was able to provide me with a complete overview and was very knowledgable. Cheryl was an absolute joy! She was able to answer all of my questions. She was able to provide me with a complete overview and was very knowledgable. I was reluctant to meet with a technology specialist thinking that they would be uptight and boring. To my surprise, Cheryl and I had fun!! I really appreciate the time that she spent with me. I felt very comfortable working with her. She is awesome!! More

Author Petrosyan was a great Sales Associate. When I arrived at the dealership, I had no idea what to expect. Author assisted my husband and I immediately. He was kno was a great Sales Associate. When I arrived at the dealership, I had no idea what to expect. Author assisted my husband and I immediately. He was knowledgable, honest, and very patient. This was a pleasant surprise. He was able to answer all of our questions and had a very pleasant demeanor. We didn't feel pressured in any way. My husband and I really appreciated the "no pressure" atmosphere that he provided. I would very much like to work with Author again in the future and will suggest that our friends and family contact Author for their car buying needs. Author was spectacular!! More

Cheryl is the best! I have had 7 Jaguars over the years. I always get my car serviced at the Bethesda, MD Dealership. Cheryl always has a smile on her face! She always I have had 7 Jaguars over the years. I always get my car serviced at the Bethesda, MD Dealership. Cheryl always has a smile on her face! She always greets me by my name and makes me feel welcome. That's really an important thing, especially since when I am at the dealership it's usually for a problem with the car and so it helps make it a more pleasant experience. Cheryl has explained the features of several of my new cars at delivery and she is incredibly knowledgeable. She always goes above and beyond to help in any situation....Sales or service. She is a gem! Auto Nation is VERY lucky to have her! More

I was truly in awe of how much Cheryl new about the features of my car. Her tutorial was both entertaining and educational.. I’m one happy customer! features of my car. Her tutorial was both entertaining and educational.. I’m one happy customer! More

I had an issue with a few of the tech items, Cheryl was both professional and personal at the same time. I would have given 6 stars if available!!! Thanks! both professional and personal at the same time. I would have given 6 stars if available!!! Thanks! More

I needed some paperwork after getting hit in a loaner vehicle and no one was providing me with thorough information regarding the process or other employees that I needed to speak with. I went to the vehicle and no one was providing me with thorough information regarding the process or other employees that I needed to speak with. I went to the dealership a few days ago and I saw Cheryl and the first thing out of my mouth was “I should’ve call you because I wouldn’t be having these problems.” Cheryl always follows up and gets things done thoroughly and efficiently. Whenever you have a problem ask for Cheryl! More

Outstanding Customer Care I purchased my Jaguar F-Pace outside the area and wanted to establish a customer care relationship with a local dealer. After some online research, I I purchased my Jaguar F-Pace outside the area and wanted to establish a customer care relationship with a local dealer. After some online research, I settled on Bethesda Jaguar. Without question, the rave reviews for Cheryl Stewart, Customer Relations Manager, were critical to my decision. Having experienced firsthand the outstanding customer care so many people wrote about, I can personally attest that Cheryl is at the top of her game, and in a league of her own! From my first contact with Cheryl, she has gone the extra mile to make me feel like I am part of the Bethesda Jaguar family, even though I purchased elsewhere. Cheryl knows her stuff, provides personalized, hands-on service, and works hard to ensure that all her customers (even those who purchase elsewhere) have a positive experience. When I met Cheryl in person, she told me that her number one goal is to exceed customer expectations. As far as I’m concerned, she has done exactly that. Kudos also to Rob Connor, Service Advisor, for ensuring a smooth, customer friendly experience and for cutting through red tape to provide scheduling options that were ideal for me. More

5 Star Service Delivery From a Great Team I recently purchased a full size Range Rover from Jaguar Land Rover of Bethesda and my buying experience was nothing short of amazing. The sales repre I recently purchased a full size Range Rover from Jaguar Land Rover of Bethesda and my buying experience was nothing short of amazing. The sales representative Derrick Reason was very knowledgeable and took the time to explain the various features of the truck as this was my first Range Rover. Not only did he educate me, he also made sure to ask me about the things I didn't know I needed in a truck so that I got the right one. Once I made a decision, the Sales Manager Jon Andersen made sure I got the best financing deal possible. He also went above the call of duty by staying overtime (I was the last customer and came in 30 minutes before they were scheduled to close) and answered all my questions. He also assisted me in getting a great trade in value for my Escalade. And then...there was Cheryl Stewart! Like all the other reviews you'll read, Cheryl is absolutely the best. She spent over an hour walking me through all the features and gave me a thorough overview that started at 10,000 feet and eventually ended at ground zero. Cheryl truly believes that an educated customer is a better customer to serve. She handled me with cake love and even followed up with me several days later to make sure I was good. If your in the market for a Range, I highly recommend that you visit Jaguar Land Rover of Bethesda and ask for Derrick, Jon and especially Cheryl. More