Land Rover Bethesda

Cheryl was truly delightful! She helped set up my remote start and was incredibly patient every step of the way. Anyone who has the chance to work with her should feel lucky to b She helped set up my remote start and was incredibly patient every step of the way. Anyone who has the chance to work with her should feel lucky to be graced with her presence. My only regret is that I didn’t invite her to all future family events, so that I could spend more time with her. More

I cannot express how grateful I am to Cheryl. Cheryl's patience and product knowledge was key to successfully achieving my vehicle app synchronize. Cheryl was FANTASTIC, her people skills are su Cheryl's patience and product knowledge was key to successfully achieving my vehicle app synchronize. Cheryl was FANTASTIC, her people skills are superior, her overall demeanor was the most beautiful client relations interaction I have had in a while, and her eagerness to help me was unparalleled. Cheryl was on the phone with me about 45 minutes, she could have easily told me anything to get me off the phone, BUT she did not. Cheryl was patient with me, and she did not let me go until the app synchronization was done right. Cheryl never made me feel like a burden, on the contrary, she made me feel taken care of and that I was in good hands. I am wholeheartedly thankful for her wonderful spirit. For anyone who needs to speak with someone in the service department - do yourself a favor and look for Cheryl. I love you Ms. Stewart! More

Nice dealership. People were very friendly. Kevin was awesome. No pressure!!And I left with a beautiful Sport!! People were very friendly. Kevin was awesome. No pressure!!And I left with a beautiful Sport!! More

Amanda in Bethesda Land Rover Jaguar Parts Department is an outstanding parts clerk. Each time I called which included Saturdays starting the week of July 28, 2022 aafter my 2009 Jag XJ8 was chopped up by a an outstanding parts clerk. Each time I called which included Saturdays starting the week of July 28, 2022 aafter my 2009 Jag XJ8 was chopped up by a non-Jaguar dealerdhip that advertised a British auto care specialist for Engine Light issues. . I was distraught and I called Jaguar Parts Department each time I discovered a part was chopped and left with a damaged changeling in its place. Amanda provided Excellent Customer Care in providing the correct part numbers from the driver shifter console, the 5 19inch alloy wheels, my exterior right lamp the required a$300 or so part, 5 tire sensors to the $31.52 lug nut wrench. Amanda's tone was always pleasant, considered and never put off or bothered. Kudos to Amanda and thank you Bethesda Land Rover Jaguar for such an outstandingly professional and exemplary, employee Sincerely Tharyll Pretlow. More

Cheryl was so helpful in taking care of my vehicle app synchronization and her customer service was excellent! synchronization and her customer service was excellent! More

Vehicle was listed as having a tow hitch and confirmed verbally with sales person, so we put money down to hold. Then found out that it needed a new sensor... forward 2 weeks... we went down to test dri verbally with sales person, so we put money down to hold. Then found out that it needed a new sensor... forward 2 weeks... we went down to test drive and no tow hitch. A waste of time. More

The dealership is more efficient then most and provided dedicated 1:1 attention. Appreciated Kevin Solteedel’s high energy and excitement- making this experience much more enjoyable! dedicated 1:1 attention. Appreciated Kevin Solteedel’s high energy and excitement- making this experience much more enjoyable! More

Words cannot express how amazing my Encore experience with Cheryl Stewart was. From the moment I walked into her office, until the time I left, it was pure professionalism and warmth. Cheryl is thorough with Cheryl Stewart was. From the moment I walked into her office, until the time I left, it was pure professionalism and warmth. Cheryl is thorough and patient-a perfect combination for a first time Land Rover customer like myself! Happy to have had the pleasure of connecting with her! I highly recommend working with Cheryl. More

Kevin Soltwedel was amazing. He made the process very pleasant and paid attention to any concerns that I had. He also was very conversational and spoke about many different thing He made the process very pleasant and paid attention to any concerns that I had. He also was very conversational and spoke about many different things while I was waiting for process to clear. He checked to make sure I was ok. He knew everything in regards to my car and he helped me with setting up some technologies related to my car. I would highly recommend. More

Amazing service! Kevin Soltwedel made sure I get what I want. Very reliable and trustworthy. I’ll totally keep doing business with him!! Kevin Soltwedel made sure I get what I want. Very reliable and trustworthy. I’ll totally keep doing business with him!! More