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Land Rover Bethesda
North Bethesda, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 806 reviews
Type of Service: Recall for the Gasoline Fuel Tank Flange Assembly. Everything went very well until, following the completion of the service, I had a problem with with my fuel gauge which would not read ful Assembly. Everything went very well until, following the completion of the service, I had a problem with with my fuel gauge which would not read full but only 3/4 when I refilled the tank. I called, explaining the problem, to the service technician the next morning who then told me that he would call me back. It then took 2-1/2 hours before I spoke to him again. He did not call me, I had to called him. He then asked me to bring the vehicle back in to diagnose the problem. After the purchase of a vehicle, the service technician is the face of the dealership. Kamal was very courteous and attentive up to the point where he did not promptly provide a return call, if not just to say he is working on a solution. That I should have to call him after 2 hours is unacceptable. Going forward, please accept this criticism constructively so as to improve customer communications in the service department. More
While i didn’t expect the additional services required, I appreciated the rep Gabriela going through what needed to be done per safety and keeping me informed throughout the long wait. appreciated the rep Gabriela going through what needed to be done per safety and keeping me informed throughout the long wait. More
Very happy with this service center! Kamal was thorough and attentive to every detail throughout my service and repairs. Expensive but totally worth it. My car looks and feels new! Kamal was thorough and attentive to every detail throughout my service and repairs. Expensive but totally worth it. My car looks and feels new! More
I love them, and Kamal is hands down the best service advisor I have ever worked with in the 35 years I have been driving. He is thoughtful, helpful, kind, and patient. I would my next Land Rover from advisor I have ever worked with in the 35 years I have been driving. He is thoughtful, helpful, kind, and patient. I would my next Land Rover from LR Bethesda for sure, just because of working with him each time I being in my car. More