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Land Rover Alexandria
Alexandria, VA
150 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 150 reviews
November 26, 2025
Grate staff great service. Highly recommend them for their sales department, and for their service guys. Really terrific all the way around. Highly recommend them for their sales department, and for their service guys. Really terrific all the way around. More
by dale
Employees Worked With
Justin Smith
November 25, 2025
We worked with Kevin Dooley, and, though we’ve never had a problem with any service advisor, he was just outstanding! His attention to detail and responsiveness was much appreciated, as well as his sense of a problem with any service advisor, he was just outstanding! His attention to detail and responsiveness was much appreciated, as well as his sense of humor! Our car had some regular service and also had a few problems repaired. We always love how the car comes back looking brand new! We really appreciate how Kevin kept us informed on how things were going, and when the car would be ready. Kudos to Kevin and we will be looking for him next time! 👍🏻 More
by wadezoe
Employees Worked With
Justin Smith
November 24, 2025
Melvin was awesome to work with. From scheduling to completion of the service appointment, he kept me informed. The waiting area at the dealership is also first rate. Only suggestion From scheduling to completion of the service appointment, he kept me informed. The waiting area at the dealership is also first rate. Only suggestion I would make would be to add some diabetic friendly options to the coffee/ tea / pastry bar. More
by FVTHOMPSON
Employees Worked With
Rivas, Melvin
November 22, 2025
Ash is a great person and an awesome customer service representative. I have been working with him for 9 years now and I always ask for him specifically when scheduling my appointments. My only conce representative. I have been working with him for 9 years now and I always ask for him specifically when scheduling my appointments. My only concern was that the dealership has started charging credit card service fees and that is something I would not expect from a high level dealership like Land Rover. Please revisit this decision. More
by Wolfpacker
Employees Worked With
Ash
November 22, 2025
Tom was a great advisor during our first visit to the dealership for our 10k oil change and check up. He kept us informed throughout the process and hit the delivery time perfectly. He went above and bey dealership for our 10k oil change and check up. He kept us informed throughout the process and hit the delivery time perfectly. He went above and beyond in his service to us. He is the reason we will be back to the Land Rover Alexandria dealership for any other service we need on our Range Rover. Thank you Tom!!! More
by Jim B
Employees Worked With
Tom
November 22, 2025
The maintenance repairs have increased approx 20% or more in price and are lacking in quality. My automobile was in service for 2 days and I was told it was ready, paid for the service and ready to leave. Ho in price and are lacking in quality. My automobile was in service for 2 days and I was told it was ready, paid for the service and ready to leave. However, the door repair was not completed and checked prior to leaving the shop. I attempted to open the broken door and it was still inoperable. Had to get the loaner car back and still waiting to be called to pick up my truck. Prices for repairs are way too high. However, my service advisor is the absolute best! More
by Shelleyc.realtorpro
Employees Worked With
Ashe is the best! I’ve been going to him for at least 8 yrs.
