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Land Rover Akron - Service Center

Akron, OH

4.6
27 Reviews

27 Reviews of Land Rover Akron - Service Center

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April 23, 2025

They took me right on and fixed the problem They are always very courteous and deal well with issues More

by SLOWDN
Recommend Dealer
Yes
Employees Worked With
Corey
April 19, 2025

Prompt and efficient service, the staff is very friendly and engaging. Always willing to answer any questions. More

by Glowe1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Hessick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Does not care about the customer, I purchased 3 vehicles from them, I will not purchase a fourth one! More

by jerryllesnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Bac
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Graf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Land Rover Akron responded

Jerry. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 28, 2025

I was pleased with the treatment and the politeness of the service personnel Dylan Sutton. He kept me updated on the progress of the issue on my car. More

by emy.rowland
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Land Rover Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 22, 2025

The service advisors at Land Rover of Akron are top notch! They go above and beyond every visit and are dedicated to make sure all of your needs are taken care of. I highly recommend having your vehicl More

by JAGUARFAN1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Land Rover Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 14, 2025

Very good experience! I felt at ease and informed at my first service visit. Thank you! More

by YEARSOFKATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Land Rover Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 14, 2025

Dylan is easily the best service advisor in Land Rover Jaguar. He made my experience quick and painless. Thanks Dylan, you are the best. Also the technician that fixed my car, absolutely top tier. More

by JOEBATTAGLIA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Land Rover Akron responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 04, 2025

Excellent Work I was very pleased with everything from the start to the end. Corey did an excellent job and helping me with getting my vehicle fixed. I would like to thank your whole team for everything More

by RKENNEDY188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Land Rover Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 15, 2025

It was my first time receiving service there. Everyone was incredibly friendly, helpful, and welcoming from the service rep who answered the phone to the guys who took in my car that morning and More

by SHARONREGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Hessick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Dylan was very helpful. Was transparent about the maintenance service required and the cost, helped secure the appointment, and made sure all went well with updates througho More

by EYADANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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