Lancaster Nissan

Definitely recommend This was my first experience purchasing from this dealer, I had a great experience! I got a used vehicle one day (but saw a new one that I fell in lov This was my first experience purchasing from this dealer, I had a great experience! I got a used vehicle one day (but saw a new one that I fell in love with) and came back the very next day to get it! The staff did everything they could to be sure I drove off the lot in my new Nissan Juke! (& I did!) everyone was nice and very helpful! (Even AFTER my purchases when I had questions) definitely recommended!!! More

Great dealership My family has purchased nine vehicles from Lancaster Nissan if that isn't proof of our good experiences, I can't imagine what would be! We send our f My family has purchased nine vehicles from Lancaster Nissan if that isn't proof of our good experiences, I can't imagine what would be! We send our friends to this dealership whenever we can. From the initial meetings with the sales staff to scheduled services, we have had nothing other than outstanding service. Thank you Lancaster Nissan! More

Great Did great job I came back 2weeks later when I decided to trade 2nd car in. Came back talked to Nick an he put me in a pathfinder Did great job I came back 2weeks later when I decided to trade 2nd car in. Came back talked to Nick an he put me in a pathfinder More

Comforting and friendly experience To be perfectly honest, dropping 10s of thousands of dollars is going to be a scary or intimidating experience. With the staff at Lancaster Nissan, th To be perfectly honest, dropping 10s of thousands of dollars is going to be a scary or intimidating experience. With the staff at Lancaster Nissan, they really welcome you. They will try to find the right car for you, but also keep it in your budget while meeting all your needs. I was a first time car buyer and Jason was my dealer. He walked me thru each step. It didn't feel forced and he was able to answer all my question (and there were a lot of them). I would recommend him as well as any one from this dealership when looking for a vehicle. More

Jason V is great! Great salesperson. He is honest and willing to work with you. He listens to what your needs are and his feedback is based on just that. I would recom Great salesperson. He is honest and willing to work with you. He listens to what your needs are and his feedback is based on just that. I would recommend him to anyone looking to buy a Nissan! More

First dealership experience I have never bought a car from a dealership, this was my first experience. JV was beyond helpful and answered any questions I had. he's personable and I have never bought a car from a dealership, this was my first experience. JV was beyond helpful and answered any questions I had. he's personable and worked hard to make sure I got a car that I liked. I highly recommend him to anyone who is looking to buy a car! More

Nissan Versa Note I purchased a 2014 Versa Note from Jason V. back in September 2013. It has been a very reliable car and I enjoy driving it. Recently I took it on a I purchased a 2014 Versa Note from Jason V. back in September 2013. It has been a very reliable car and I enjoy driving it. Recently I took it on a long road trip to Florida. I was very pleased on how the car performed. Great gas mileage too! My friend even commented how great my car drives. I am grateful to Jason and the guys in the service dept for accommodating me in setting up appointments and making sure everything is to my satisfaction. Go see JV if you're looking for a new vehicle. He's terrific! A big thanks to you guys. I love my Note! More

Service Stay away from here for service on your Nissan. I had a tire pressure sensor replaced that took slightly less than 1 hour. I was charged $181.95 for l Stay away from here for service on your Nissan. I had a tire pressure sensor replaced that took slightly less than 1 hour. I was charged $181.95 for labor and $110.50 for the sensor. When I asked the hourly rate I was told it is $101.00 per hour. When I questioned the labor charge, I was told it is pro rated and that is what they charge for that particular job "If it takes 1/2 hour or 3 hours to complete". This comment was from the service manager, who by the way lacks the skills of dealing with customers. I recently talked with a friend that had the same work done a another Nissan dealer for more than $100.00. The sensor was $68.00 and 1/2 hour labor was $35.00. When I brought this to the service manager, our discussion ended. CUSTOMER BEWARE! More

Beware of this dealership! Very, very shady practices at this place! We purchased a $32,000. vehicle that we later learned was damaged underneath to the tune of $2,000. for rep Very, very shady practices at this place! We purchased a $32,000. vehicle that we later learned was damaged underneath to the tune of $2,000. for repair. The sales manager admitted they knew about the damage but didn't fix it and didn't disclose that information to us. They did not adjust the price of the vehicle to reflect the repairs that would be needed, we paid top dollar! They did offer to "negotiate" to have it fixed, but we would have to get at least one more estimate and be without a car during the time the repairs were being done. When I asked for rental reimbursement, the sales manager informed me that he couldn't promise that ...as "the repair may take some time and a rental could get expensive!" Yah, Mr. Manager, I know. More

Stay Away From Service Department Only thing they are good at is coming up with different ideas to charge customers. Very unprofessional, no matter how polite you try to be they just d Only thing they are good at is coming up with different ideas to charge customers. Very unprofessional, no matter how polite you try to be they just don't care. They come across as very gentle and nice, but take advantage of your emegency situation. I would stay away from their servicr department at all cost. More