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Lancaster Hyundai - Service Center

East Petersburg, PA

4.6
308 Reviews

308 Reviews of Lancaster Hyundai - Service Center

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September 16, 2023

Car was brought in for service for a recurring check engine light problem. Technician found no issues with the car related to the light, cleared the code, and took the car for a test drive to ensure More

by garyile1
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 18, 2023 -

Lancaster Hyundai responded

Gary, I'm sorry to learn about the recurring issue with your check engine light. We understand how frustrating this can be and we'd like to help resolve it as soon as possible. Please reach out so that we can arrange a convenient time for you to bring in your car again. Thank you, Kevin Shaffer - Dealer Admin - 717-381-2842

September 12, 2023

Only problem is to long time to get an appointment. Other wise no problem at all . More

by joeaudreyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Lancaster Hyundai responded

Hey Joe, thank you for your feedback! We'll work on improving appointment times for your convenience. We'll see you next time. Safe travels!- The Lancaster Hyundai Team

September 12, 2023

Very fast and prompt pleasant service. I would recommend them for any of your service needs. More

by snellbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Lancaster Hyundai responded

Hey Snellbaker, thank you for recommending and sharing your prompt service experience with our team at Lancaster Hyundai! We'll see you next time! Have a great ride!

September 11, 2023

The workers are kind and helpful. The mechanics get you up and running in a timely manner. More

by sharonk1067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Lancaster Hyundai responded

Hey Sharon, thank you for choosing Lancaster Hyundai for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

August 05, 2023

Always great services. Knowledgeable and precise and will work you in an emergency. I would recommend their service department. More

by Lmb0173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Lancaster Hyundai responded

We appreciate your recommendation and are glad to know our service department at Lancaster Hyundai has been able to assist you, especially in emergencies. Thanks for the positive feedback!

July 30, 2023

I have not yet had enough service needed and provided to give a more thorough evaluation. I dont know einough about any staff individual to give an eval More

by tedmarybaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nobody
Aug 02, 2023 -

Lancaster Hyundai responded

Ted, we appreciate your honest feedback. We're here at Lancaster Hyundai whenever you need us and look forward to providing a service that meets all of your expectations in the future!

July 19, 2023

Excellent service and very relaxing atmosphere. I had passed my 45,000 service and Joshu Taylor the technician and David Arters recommended to complete the necessary service. It was worth the time More

by gemcball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Arters
Jul 19, 2023 -

Lancaster Hyundai responded

Thank you for the great review! We're pleased to hear that Joshua and David at Lancaster Hyundai provided an excellent service experience to you. We appreciate your business and hope to see you again in the future!

July 18, 2023

LCM has always been upfront and honest in our dealings. The service department is excellent! The staff is courteous and informative! More

by ruffit214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trixsy Rivera
Jul 18, 2023 -

Lancaster Hyundai responded

Thank you for the positive feedback! We're pleased to hear that our team at Lancaster Hyundai has provided you with upfront and honest service. We'll see you on your next visit, safe travels!

July 06, 2023

I was on my way for my 2022 Tucson xrt inspection and ruined a front tire. Lancaster Hyundai came to my rescue. They put on the mini spare, ordered, a new tire and did my inspection while I was there. T More

by Stephh99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Lancaster Hyundai responded

Thank you for sharing your recent experience with the Lancaster Hyundai team! We appreciate your loyalty and are so glad we were able to assist you with your tire & inspection in a timely manner. Take care and we'll see you again next time!

June 28, 2023

David took excellent care of me & my husband. I had everything messed up. He handled everything with ease - no grumbling, no sighs, no ‘dirty’ looks, but above all with KINDNESS & UNDERSTANDING. More

by Andrea
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Lancaster Hyundai responded

Andrea, thank you for your kind words about David! We appreciate you taking the time to share your positive experience. Rest assured, we will look into the confusion regarding the name discrepancy. Thank you again and have a great day! - Lancaster Hyundai

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