Lancaster Hyundai - Service Center

Always great service! Thanks everyone you do an awesome job. Will be back when service is due. Thanks everyone you do an awesome job. Will be back when service is due. More

everyone was polite and realy cared about making my visit enjoyable I have been coming to Lancaster Hyundai for 21 years and have bought 6 new hyundai's and all have been serviced at Lancaster Hyundai. I ha enjoyable I have been coming to Lancaster Hyundai for 21 years and have bought 6 new hyundai's and all have been serviced at Lancaster Hyundai. I have always been pleased with the sales and service . Thank You More

Very efficient work. Lounge is customer friendly while you wait. Customer service excellent and friendly Lounge is customer friendly while you wait. Customer service excellent and friendly More

I've been getting my car serviced here regularly for almost 7 years. We're about to have our 3rd child, so a couple of weeks ago when I was in to get an oil change, I asked if they could provide me with almost 7 years. We're about to have our 3rd child, so a couple of weeks ago when I was in to get an oil change, I asked if they could provide me with a trade-in estimate for my car as we were considering upgrading to a larger vehicle. After inspecting the car, they came back and told me that my car needed a new transmission, $5000 price tag, and as a result the trade in value for my 2016 Hyundai Tucson was a mere $2000. I asked the mechanic what sound he was hearing from the transmission, as the car had been driving fine. He described a clicking noise, (which the engine has been making for over 4 years)! I've asked about this same clicking noise in the past (when the car was under warranty, mind you) and had been told it was normal and there was nothing wrong with the engine. Now, after inquiring about a trade-in for the first time, all of a sudden my whole engine needs to be replaced? Shady, shady, shady. Needless to say, I traded my car in at another dealership and got $7,000 for it. So you do the math...steer clear. More

Great as it is every time I come there for service or any other thing. any other thing. More

Arrived for my service appointment early but they took my car in for scheduled maintenance soon after I got there. I relaxed a bit in their quite comfortable waiting area; enjoyed a cup of coffee and in almo car in for scheduled maintenance soon after I got there. I relaxed a bit in their quite comfortable waiting area; enjoyed a cup of coffee and in almost no time at all, I was on my way home again. It was a very pleasant experience over all. More

Fix my problem quickly that I was having! ! Thank you for your service! Very friendly ! Thank you for your service! Very friendly More

My experience with Hyundai service has always been great, we purchased our vehicle there and always feel we are getting the best service with upfront information about the cost and no gouging. We have starte we purchased our vehicle there and always feel we are getting the best service with upfront information about the cost and no gouging. We have started to bring our other vehicles there for service including even just an oil change. Love that we always get a free car wash after our service as weel. More

After 5 years of regular service, I was suddenly told I need new spark plugs that should have been changed at 4500 miles!! That was over 70,000 miles ago! Yet, not once was this recommended. Now they need new spark plugs that should have been changed at 4500 miles!! That was over 70,000 miles ago! Yet, not once was this recommended. Now they want $279 to do this! At this point, this should be done FREE, due to lack of attention and incompetence. More

Love the buying experience but service is consistently backlogged. The wait is usually several weeks out, and this time it was even longer. Waiting 6 weeks for an appointment is simply not acceptable. backlogged. The wait is usually several weeks out, and this time it was even longer. Waiting 6 weeks for an appointment is simply not acceptable. They do good work once your appointment day finally arrives. More