Back

Lancaster Hyundai - Service Center

East Petersburg, PA

4.6
307 Reviews

307 Reviews of Lancaster Hyundai - Service Center

Sort by
November 26, 2024

The work done on my Hyundai Tucson Hybrid was excellent. I would recommend the RECON shop to family & friends . More

by James G. Shultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RECON and reception
Nov 27, 2024 -

Lancaster Hyundai responded

James, we're delighted to hear that you had an excellent experience at Lancaster Hyundai. Thank you for recommending us to your family and friends!

November 08, 2024

The people there are great. Its always a warm welcome . Service is number one and you dont have to wait all day to get something done. Love that place. Great people work there More

by Bgillis1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Lancaster Hyundai responded

Thank you for sharing your experience with us at Lancaster Hyundai! We're delighted to hear that our team provided a warm welcome and efficient service. We appreciate your support and look forward to seeing you again soon!

November 06, 2024

Everything was great except, I told the young lady who wrote up my ticket that my left front low beam was out. Should have spotted it during the inspection, but never fixed the headlight. More

by Terrylkratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 06, 2024 -

Lancaster Hyundai responded

Terrylkratz, thank you for your feedback. We're glad to hear most of your experience was positive at Lancaster Hyundai, but we're sorry about the missed headlight issue. Please reach out so we can make it right!

November 05, 2024

Very bad service of Hyundai of Lancaster they don’t check nothing of the vehicle horrible service More

by Katiuska
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Shaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lancaster Hyundai responded

Katiuska, I'm disappointed to see this feedback and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Michael Kilgore - Service Manager - 717-569-6467 ext. 1100

October 30, 2024

Everyone was very helpful especially Julia when I dropped off my vehicle and Krista when I picked it up. I can’t say enough about the excellent service. Thank you for the opportunity to comment. More

by John B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia and Krista in the service department
Oct 31, 2024 -

Lancaster Hyundai responded

John, thank you for sharing your experience with us at Lancaster Hyundai! We're delighted to hear that Julia and Krista provided excellent service during your visit. We appreciate the feedback and look forward to serving you again in the future!

September 18, 2024

Car was taken in as soon as I got there and was finished in one hour..I call that great. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Otaeza
Sep 18, 2024 -

Lancaster Hyundai responded

We're glad our Lancaster Hyundai team could make your visit an efficient one, Jake! Thanks for the review!

September 18, 2024

Everyone was great very helpful work was done on time did not have a long wait More

by Nov1149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Lancaster Hyundai responded

Thank you for visiting our team here at Lancaster Hyundai! We appreciate your positive feedback and hope to see you again in the future!

September 18, 2024

It was my first time going to this dealership in Pennsylvania very professional very kind prices are reasonable the job was done in a very reasonable amount of time would definitely recommend it and More

by LWutke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Lancaster Hyundai responded

We're delighted to hear you had a great experience at Lancaster Hyundai! Thanks for the recommendation and we look forward to assisting you with your next Hyundai purchase.

September 11, 2024

Problem was handled in a timely manner and everyone I had contact with was helpful. More

by joanne.boltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with sales or management
Sep 11, 2024 -

Lancaster Hyundai responded

Hi Joanne! Thank you for leaving us this five-star review and the kind words about our service team at Lancaster Hyundai! We'll see you next time!

September 09, 2024

Krista is terrific She knows how to leave an excellent message You understand exactly why she called More

by pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
Sep 10, 2024 -

Lancaster Hyundai responded

We're delighted to hear that Krista provided such clear and effective communication at Lancaster Hyundai. Thanks for sharing your positive experience!