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Lancaster Hyundai - Service Center

East Petersburg, PA

4.5
309 Reviews

309 Reviews of Lancaster Hyundai - Service Center

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September 22, 2021

Great service, fast and accommodating. Looked at separate issue I was having outside of the requested services and fixed before I left. More

by wstanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 22, 2021 -

Lancaster Hyundai responded

It means so much to hear our team gave you such excellent care! Thank you for coming to Lancaster Hyundai!

September 20, 2021

I have to be there every time because chek engine is on al the time I’m tired to have to fix a new car More

by Katherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hundai
Sep 21, 2021 -

Lancaster Hyundai responded

Hi Katherine, we're sorry to hear you keep experiencing this issue. We understand your frustration and would be happy to work with you until we resolve this issue. Thanks, Mark Roberts - Service Manager - 717-569-6467 x1100

September 15, 2021

Lancaster Hyundai has improved alot over the last few years. Service prices are also really not much different from a regular garage. Had appointment for an oil change today at 1pm. I arrived early and w More

by gmoore24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle Weaver
Sep 16, 2021 -

Lancaster Hyundai responded

The Lancaster Hyundai team is so happy to hear you enjoyed your visit! Thank you for your five-star rating!

August 29, 2021

Steve was great. Thank you for a very good experience More

by Jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 30, 2021 -

Lancaster Hyundai responded

Thank you for the awesome review, Jt! The entire Lancaster Hyundai team is grateful to have you as our customer!

August 29, 2021

I appreciate the very friendly staff and the helpful advice regarding my tires. My service experience was excellent. Also, I like the carwash coupon with each service and the free oil change punch card. More

by Kdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, Scott
Aug 31, 2021 -

Lancaster Hyundai responded

Thank you for this wonderful feedback! We appreciate you visiting us here at Lancaster Hyundai and look forward to seeing you again in the future!

August 28, 2021

The problem is there was no problem at all ty More

by Knappj4678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Aug 30, 2021 -

Lancaster Hyundai responded

We're happy we could provide this level of care to you! Thanks for the five-star review! - Lancaster Hyundai

August 26, 2021

Steve was very friendly and most helpful as was the rest of the staff thank you for the car wash after the service. It was great! More

by ccnemec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 26, 2021 -

Lancaster Hyundai responded

Thank you for taking the time to review your recent visit with us! We're glad to hear you enjoyed working with Steve and the rest of the team here at Lancaster Hyundai and we hope to see you again next time!

August 24, 2021

Charged for an engine air filter dispite not requesting it( due at 180000 miles, service done at 165000). Replacing air filter not part of requested services to be done to vehicle at 165000 miles. More

by campervan2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle.
Aug 24, 2021 -

Lancaster Hyundai responded

We understand your frustration and are interested in hearing more. Please contact us to discuss this in more detail. Thank you, Mark Roberts - Service Manager - 717-569-6467 x1100

Aug 25, 2021 -

campervan2000 responded

I left a voice mail on August 25th at 2:48pm. I look forward to hearing from you.

August 24, 2021

I Always receive good fast service, with a smile and a clean waiting room, free water. More

by Ellen Weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Aug 26, 2021 -

Lancaster Hyundai responded

We're glad we could provide a comfortable place for you to wait, Ellen! Thank you for leaving Lancaster Hyundai your five-star review! See you next time!

August 21, 2021

Jerry was great! Made it fast and easy! She’s a rockstar! More

by Kim.Bangert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Weaver
Aug 23, 2021 -

Lancaster Hyundai responded

We're happy to hear Jerry helped you have a five-star experience, Kim! We appreciate your business and review! Thanks! - Lancaster Hyundai

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