Lancaster Hyundai - Service Center

Good dealership, service people are very friendly and helpful. For the conditions this world is in, they all do a good job. helpful. For the conditions this world is in, they all do a good job. More

We have 2 Hyundai Santa Fe SUVs anda Sonata receiving We have 2 Hyundai Santa Fe SUVs and a Sonata receiving outstanding ‘buying experiences’ and ‘fantastic mechanical service’ to the point that mechanic We have 2 Hyundai Santa Fe SUVs and a Sonata receiving outstanding ‘buying experiences’ and ‘fantastic mechanical service’ to the point that mechanics’ skills area I find superior to other dealerships as well as the kindness interacting with employees. They do not leave you dissatisfied. Primary goal - ‘discover and fix the first time.’ Eric L. More

Overall Jerrielle was great. Was disappointed that I was charged for a rotation of tires when I declined it since it was performed last time. When I was asked by the lady checking me out, she was snippy abo charged for a rotation of tires when I declined it since it was performed last time. When I was asked by the lady checking me out, she was snippy about it and told me I would need to speak to Jerri even though she didn’t check me in. I got the feeling that the cashier was unhappy and didn’t care to be doing her job. Makes me wonder if I will bring my car back for service again. Didn’t like the way her presence made me feel. More

Everyone provided good communication. My car was in and out the same day. They have ordered ordered parts needed for the recall repair. out the same day. They have ordered ordered parts needed for the recall repair. More

Steven was very nice. He explained everything and made sure all was taking care of. sure all was taking care of. More

Awesome experience. In and out quickly. Everyone was knowledgeable, kind and courteous. Great dealership to deal with. knowledgeable, kind and courteous. Great dealership to deal with. More

I purchased my car there and I continue to take it there for service. Always a pleasure to deal with the staff and I've had no issues with my car. Keep up the great work!! for service. Always a pleasure to deal with the staff and I've had no issues with my car. Keep up the great work!! More

They have had my 2018 tuscon since towed there 8/9/21. They have never returned a call. Working with them has been a nightmare. I have been told several times they started claim and then found out through They have never returned a call. Working with them has been a nightmare. I have been told several times they started claim and then found out through third party warranty company they never even submitted. I have spoken to Jerry one time in this period (6 weeks) and informed my engine needed replaced. She refuses to return messages left. Receptionist refuses to allow me to speak with her as well sending my call directly to voicemail. Accumulated two payments at this point totalling over 900.00 for loan payments. At this point it has been six weeks with not one returned call or attempt to solve the issue. Also found online that this specific engine has class action lawsuits for the same exact issues reported causing engine failure. Would strongly recommend against using this repair facility. I plan to contact lawyer if not remedied within Pennsylvania law time frame. Definitely do not take your vehicle here! More

I called 3 times to find out what’s wrong with my car. They promised each time someone would call me back. No one ever did return my call. Still continues. They promised each time someone would call me back. No one ever did return my call. Still continues. More

Upfront-honest despite the fact the car was not worth repair. We decided it wasn’t worth it repair. We decided it wasn’t worth it More