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Lancaster Hyundai - Service Center

East Petersburg, PA

4.6
302 Reviews
Call Service Center (888) 690-9390

302 Reviews of Lancaster Hyundai - Service Center

Sort by
December 05, 2024

Julia was very nice and helpful. She went above and beyond to assist me during my visit. More

by PCCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
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Dec 05, 2024 -

Lancaster Hyundai responded

We're happy to hear Julia took such wonderful care of you during your recent visit here at Lancaster Hyundai! Please don't hesitate to reach out if we can be of service again in the future!

December 05, 2024

Great dealership the service here is wonderful everyone is so helpful. If you're looking for a good deal and great service this is the place to come. More

by Johnhlegates1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Lancaster Hyundai responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lancaster Hyundai provided such helpful service. We appreciate your recommendation and look forward to serving you again in the future!

December 03, 2024

Julie did a good job with greeting me and coordinating my service.visit... good job More

by deter58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia service
Report | Print
Dec 03, 2024 -

Lancaster Hyundai responded

Thank you for your five-star rating! - Lancaster Hyundai

November 30, 2024

Great customer service . I highly recommend this dealership. They make you feel very good about purchasing a vehicle from them More

by Wfsmith34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Lancaster Hyundai responded

Thank you for the recommendation! We're delighted to hear that our team at Lancaster Hyundai made your vehicle purchase a positive experience. We appreciate your support and look forward to serving you again in the future!

November 29, 2024

Always helpful and pleasant. They listen to my questions and give me understandable answers. Great service department. More

by Linday4868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Lancaster Hyundai responded

Hi Linday, we're delighted to hear that our service department at Lancaster Hyundai has been helpful and pleasant to you. We look forward to serving you again! Have a great ride!

November 26, 2024

The work done on my Hyundai Tucson Hybrid was excellent. I would recommend the RECON shop to family & friends . More

by James G. Shultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RECON and reception
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Nov 27, 2024 -

Lancaster Hyundai responded

James, we're delighted to hear that you had an excellent experience at Lancaster Hyundai. Thank you for recommending us to your family and friends!

November 08, 2024

The people there are great. Its always a warm welcome . Service is number one and you dont have to wait all day to get something done. Love that place. Great people work there More

by Bgillis1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Lancaster Hyundai responded

Thank you for sharing your experience with us at Lancaster Hyundai! We're delighted to hear that our team provided a warm welcome and efficient service. We appreciate your support and look forward to seeing you again soon!

November 06, 2024

Everything was great except, I told the young lady who wrote up my ticket that my left front low beam was out. Should have spotted it during the inspection, but never fixed the headlight. More

by Terrylkratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 06, 2024 -

Lancaster Hyundai responded

Terrylkratz, thank you for your feedback. We're glad to hear most of your experience was positive at Lancaster Hyundai, but we're sorry about the missed headlight issue. Please reach out so we can make it right!

November 05, 2024

Very bad service of Hyundai of Lancaster they don’t check nothing of the vehicle horrible service More

by Katiuska
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Shaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lancaster Hyundai responded

Katiuska, I'm disappointed to see this feedback and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Michael Kilgore - Service Manager - 717-569-6467 ext. 1100

October 30, 2024

Everyone was very helpful especially Julia when I dropped off my vehicle and Krista when I picked it up. I can’t say enough about the excellent service. Thank you for the opportunity to comment. More

by John B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia and Krista in the service department
Report | Print
Oct 31, 2024 -

Lancaster Hyundai responded

John, thank you for sharing your experience with us at Lancaster Hyundai! We're delighted to hear that Julia and Krista provided excellent service during your visit. We appreciate the feedback and look forward to serving you again in the future!

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