Back

Lancaster Hyundai - Service Center

East Petersburg, PA

4.5
309 Reviews

309 Reviews of Lancaster Hyundai - Service Center

Sort by
June 14, 2022

I find Lancaster Hyundai staff to be pleasant, courteous, knowledgeable, clean, efficient and answers any question I may have. More

by Homecoder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 15, 2022 -

Lancaster Hyundai responded

Thank you for the five stars! We are happy to hear that you had a positive experience and we hope to see you back. -Lancaster Hyundai

June 09, 2022

The Service staff is excellent. Polite, friendly, helpful, and got me in for an appointment on very short notice. Everyone was so sweet to my dog, Sophie, too. Kind and professiona More

by laurieannulrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerielle Weaver, Molly Koran
Jun 10, 2022 -

Lancaster Hyundai responded

Thank you for the wonderful review of our Lancaster Hyundai service team! We look forward to seeing you & Sophie again in the future!

May 27, 2022

Service was good with nice Waiting area was large and comfortable. loved the carwash compoun! More

by Parmern74
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve
May 31, 2022 -

Lancaster Hyundai responded

Thank you for the fantastic feedback! Your business is greatly appreciated by all of us here at Lancaster Hyundai and we hope to see you again next time!

May 24, 2022

Always courteous, on time and very efficient service. Never have to wait any longer than necessary. More

by Keith21740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle
May 24, 2022 -

Lancaster Hyundai responded

Thank you for being a Lancaster Hyundai customer! We appreciate your support and look forward to your next visit!

May 24, 2022

They always look at the problem and get the fix done right in a timely manner and Jerry is a wonderful service lady More

by MEATMAN4242
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zac and Jerry in service are fantastic
May 25, 2022 -

Lancaster Hyundai responded

Thank you for trusting Lancaster Hyundai with the care of your vehicle! Jerry & the team look forward to your next visit!

May 20, 2022

Very timely with service performed. Knowledgeable and professional staff. Always have a good experience whenever I take my car in for service. More

by jdmartin1355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was Tina
May 20, 2022 -

Lancaster Hyundai responded

Thank you for trusting Lancaster Hyundai with the care of your vehicle! We're honored to receive your positive feedback and look forward to your next visit!

May 19, 2022

My only complaint is Louis has passed away and I would appreciate you acknowledging me. The service was good as always. Cathy Steninger More

by casteninger01
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerielle
May 19, 2022 -

Lancaster Hyundai responded

Hello Cathy, thank you for choosing our team at Lancaster Hyundai! If you have any comments regarding your recent appointment, feel free to reach out to our team!

May 16, 2022

Purchased Warranty- bumper to bumper. Salesman assured me everything would be covered. Brought vehicle in for recall issue and a repair. They took care of recall. I picked up my car be More

by E_marlei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service desks
May 17, 2022 -

Lancaster Hyundai responded

Thank you for reaching out. We apologize for any frustration or inconvenience this experience has caused you and will make sure your feedback gets addressed with our team. If you'd like to discuss the situation in greater detail, please contact me directly. Thanks again, Mark Roberts - Service Manager - 717-569-6467 x1100

April 28, 2022

Prompt, attentive service every step of the way. Great experience, especially from Steve in service. More

by Robertjwalter
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 28, 2022 -

Lancaster Hyundai responded

Robert, we are so proud to hear that Steve and the team at Lancaster Hyundai can take great care of you! Thank you!

April 28, 2022

The Hyundai dealership has a very nice atmosphere and it's so clean and the people r so nice to talk to and I would tell anyone about u guys that want to buy a new car and this was my first time there to More

by karebear41065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick was the sales person I got the car from and he was very nice
Apr 29, 2022 -

Lancaster Hyundai responded

Thank you for rating the Lancaster Hyundai team five stars! We're happy you enjoyed the visit and have confidence in us to provide the best care!

...
18
...