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Lancaster Hyundai - Service Center

East Petersburg, PA

4.6
308 Reviews

308 Reviews of Lancaster Hyundai - Service Center

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December 29, 2022

I always receive great service at Lancaster Hyundai. The staff is wonderful. Service is timely. More

by gia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 29, 2022 -

Lancaster Hyundai responded

Thank you for sharing your review, Gia! We're so happy that our staff provided you with an excellent visit! -Lancaster Hyundai

December 15, 2022

They were very punctual about getting my work done. They also allowed me to add a service that wasn’t originally scheduled without hesitation. More

by Eric Bachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 16, 2022 -

Lancaster Hyundai responded

Thank you for visiting Lancaster Hyundai, Eric! We appreciate the kind feedback and hope to see you again next time!

December 09, 2022

I alway enjoy my experiences with Lancaster Hyundai . The staff is wonderful. Jeri is so personable and greets me by name every time . More

by Sextonx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeri
Dec 12, 2022 -

Lancaster Hyundai responded

Thank you! It means a lot to us that you took the time to leave Jeri and the Lancaster Hyundai team this great review! We look forward to seeing you again!

November 18, 2022

GREAT place to buy a new car as well as a terrific Service Department that was able to download a copy of our current car registration as ours was no where to be found when we arrived at the Service D More

by bluetwa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven?, and ALL of the staff
Nov 21, 2022 -

Lancaster Hyundai responded

Thank you for trusting the Lancaster Hyundai team with your automotive needs! We appreciate you trusting us with the care of your Sonata and are happy to hear Steven took great care of you during your recent visit. Take care and we'll see you next time!

November 16, 2022

We purchased the Santa Fe Hybrid new in 2021. We are very happy with the vehicle and look forward to many more Miles. Lancaster Hyundai has been scheduling the service intervals and doing all the More

by leannfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Nov 21, 2022 -

Lancaster Hyundai responded

Thank you for your review! We're honored that we received your high rating. If you wish to discuss your concern with us further, feel free to reach out to me at your earliest convenience. Thanks, Mark Roberts, 717-569-6467 ext 1100

November 07, 2022

Arrived for my appointment. Checked me in and made my way to the Customer Service lounge. Asked for an estimate for new tires. Service tech came back and said that no new tires More

by Satisfied Sonata Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle Weaver and (pardon me) sweet white haired lady.
Nov 08, 2022 -

Lancaster Hyundai responded

Thank you for taking the time to leave your wonderful five-star review for our service team! We're so glad our customer lounge provided some treats for you to enjoy during your wait and we appreciate you being part of our family! We'll see you next time at Lancaster Hyundai!

November 03, 2022

Service was quick and courteous. The free car wash was great as I was in desperate need of a clean car. More

by adampjbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 03, 2022 -

Lancaster Hyundai responded

We're so glad we could help, Adam! Our service team appreciates you leaving us this great review and looks forward to assisting you again! Thank you! - Lancaster Hyundai

October 25, 2022

Steven was very thorough in his explanation of what was going on , there was unforeseen problems that arose with each step of this process ultimately there was no charge for some of the parts which was a t More

by Tsavo_37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fasnacht
Oct 27, 2022 -

Lancaster Hyundai responded

Thank you for the wonderful review! We're happy to hear Steven took excellent care of you during your visit and we'll be sure to let him know how much you appreciate his dedicated service. Thanks for visiting Lancaster Hyundai and please don't hesitate to reach out if we can be of assistance again in the future!

October 21, 2022

Service manager was very professional and took care of my repair and had my scheduled maintenance done at the same time saving me time and money. She is the best. More

by Fmstewart52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerri
Oct 24, 2022 -

Lancaster Hyundai responded

Thank you for sharing your honest review. We appreciate your kind words and look forward to seeing you next time! -Lancaster Hyundai

Oct 24, 2022 -

Fmstewart52 responded

Jerri has been great. Thank you for seeing to my needs. Frank

October 18, 2022

The service I received was excellent. The only issue was that my oil card was missing. This oil change would qualify me for a free one next time. I spoke with Steve, who assured me that m More

by Alisonp0915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Connor
Oct 18, 2022 -

Lancaster Hyundai responded

Hi Alison, thank you for your review! We appreciate your business and will promise a free oil change next time! -Lancaster Hyundai

Oct 18, 2022 -

Alisonp0915 responded

And this is why I have been a loyal customer since 2010! I will be a Hyundai driver for life! ♡

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