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Lancaster Hyundai - Service Center

East Petersburg, PA

4.6
302 Reviews

302 Reviews of Lancaster Hyundai - Service Center

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January 13, 2025

Blair is condescending and disregards the customers concerns. I felt marginalized as a female customer. It made me never want to buy a Nissan car if this is where I had to bring my car for service. I h More

by kstabile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blair
Jan 13, 2025 -

Lancaster Hyundai responded

We regret to hear about your experience, however, we believe you have the wrong location as we do not have anyone by that name on our staff. We encourage you to remove this post and publish it for the correct dealership to ensure a timely resolution to your concerns. Thank you, and best of luck. Michael Kilgore - Service Manager - 717-569-6467 ext. 1100

January 08, 2025

This is a top tier dealership with high quality people. They are on time and very professional. I highly recommend them. More

by Jdf6703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lancaster Hyundai responded

Thank you for recommending Lancaster Hyundai! We're delighted to hear that our team provided timely and professional service. We appreciate your support and look forward to serving you again in the future!

January 03, 2025

The service department is always working to make your experience easy. Julia was excellent with communication. More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia was very professional
Jan 04, 2025 -

Lancaster Hyundai responded

Hi Gerry! We're delighted to hear that Julia and our service department at Lancaster Hyundai made your experience smooth. Thanks for the positive feedback!

December 21, 2024

This was my first service on my new vehicle. The team at the service department was polite and helpful answering all my questions. More

by KodellO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
Dec 23, 2024 -

Lancaster Hyundai responded

Hi Kodell, we're delighted to hear that your first service experience with Lancaster Hyundai was a positive one! We look forward to serving you again! Have a great ride!

December 20, 2024

We’ve purchased 3 vehicles over the years. It’s always been a good experience. Just got my car back after what I consider “big issues” and I couldn’t be happier. My 11 year old Veloster is bac More

by Kim K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Dec 23, 2024 -

Lancaster Hyundai responded

Hi Kim, we're delighted to hear that your Veloster is running smoothly again and that you've consistently had great experiences with us at Lancaster Hyundai. Thank you for trusting us over the years! Safe travels!

December 20, 2024

Very friendly and explains everything needed for your car. Sitting area very clean and comfortable and also has refreshments! More

by Sferrell354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Dec 23, 2024 -

Lancaster Hyundai responded

Thank you for sharing your experience with Lancaster Hyundai! We're delighted to hear that our team provided clear explanations and a comfortable environment. We appreciate your feedback and look forward to serving you again! Safe travels!

December 16, 2024

I have work at automobile dealerships for more than 50 years. This dealership and the people who work here, are so.e of the friendliest and honest that I've ever had the pleasure of working with! More

by D. L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lancaster Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lancaster Hyundai made such a positive impression. We appreciate your kind words and look forward to serving you again in the future!

December 14, 2024

First time there and had a great experience. People helping were nice and patient as I had to take a meeting while I waited More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista
Dec 16, 2024 -

Lancaster Hyundai responded

Emily, we're delighted to hear that your first visit was a positive one at Lancaster Hyundai! Our team is always here to accommodate and ensure you have a comfortable experience. Thanks for sharing!

December 14, 2024

The service was great. They took care of everything and called to check when I wanted to pickup my car. Everybody was friendly. More

by jml4004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lancaster Hyundai responded

We're delighted to hear that you had a great experience with our team at Lancaster Hyundai! It's wonderful to know everything was taken care of and the staff made your visit pleasant. Thank you for sharing this feedback!

December 12, 2024

Lancaster Hyundai - Professional, quick and a comfortable waiting room awaits until your vehicle work is completed. Staff is great! More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lancaster Hyundai responded

Tom, we're delighted to hear you had a great experience with us at Lancaster Hyundai! Our team works hard to ensure professionalism and comfort for our customers. Thanks for the kind words!

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