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Lancaster Hyundai

East Petersburg, PA

4.7
861 Reviews

5260 Main Street

East Petersburg, PA

17520

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861 Reviews of Lancaster Hyundai

March 09, 2021

Worst new car shopping experience I have ever had. Salesperson was lethargic at best. They waited for days to follow up on initial visit then bargained with me on a vehicle that apparently had already More

by MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trixie, Brian
Mar 09, 2021 -

Lancaster Hyundai responded

We appreciate your feedback about your recent visit. We take our customers' reviews seriously and are familiar with your situation as it occurred. With that, sometimes we disagree on the details or story as it is expressed later. It is unfortunate that your purchase window did not fit the availability of the vehicle desired. We wish you the best in your shopping journey.

Mar 10, 2021 -

MT responded

Wow...still no accountability. Let me assure the readers of this review that the dealership’s management is only negating my review to make it seem like I am fabricating the story. I can assure you that I am not.. Very unfortunate and a little surprising.

March 09, 2021

Scott was great to work with he made everything easy and smooth I would definitely see Scott again Everything went according to schedule I was very pleased More

by Fjkacinko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 10, 2021 -

Lancaster Hyundai responded

Thanks for this awesome review! It's great to hear Scott made everything smooth and easy for you! We look forward to seeing you again at Lancaster Hyundai!

January 07, 2021

We stopped by to look at a car we saw on line - we were greeted by Chris who was very helpful but not pushy! As we took a test drive, a "deal" was worked up for us just in case. Upon arriving back to the More

by grimesjess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bragg, Doug
December 30, 2020

I purchased a new 2020 Santa Fe for my wife’s Christmas gift. Chris Bragg and the rest of the team made it the easiest car purchases I’ve ever made More

by Clair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bragg
September 19, 2020

The service department is horrible!!! They don’t keep you informed of what’s wrong with your car and they don’t return your calls when they have your car my car been there two weeks got it back not even in 2 More

by Horrible service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
February 01, 2020

Excellent Customer Service!!! My daughter and I within the last 3 months have purchased 2 Elantra Gt's from Chris Bragg at Lancaster Hyundai. From start to finish Chris was with us More

by kjrnocompromise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bragg
May 24, 2019

Great experience! Chris was a pleasure to work with. No pressure, no nonsense..had our new car in a matter of hours, paperwork finished,full tank of gas, and on the r More

by Dmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bragg
May 18, 2019

Kona SUV for our Son Our experience at Lancaster Hyundai was excellent. They went out of their way to make the buying of our son's 2019 Kona painless and quick. Shout out More

by LKrebs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Horst, Doug Pintarch
May 11, 2019

Great service Your salesman listened to what I was looking for and didn't waste my time showing me cars that I was interested in. He answered my questions and conce More

by Jhermanlanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
May 04, 2019

Great experience We have purchased/leased three elantras from LCM. Each transaction has been stress free. Doug was involved in all three. We enjoyed working with Zack More

by Tammyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Horst
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