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Lancaster Hyundai

East Petersburg, PA

4.7
859 Reviews

5260 Main Street

East Petersburg, PA

17520

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859 Reviews of Lancaster Hyundai

September 13, 2022

Went in for an oil change, tire rotation, and a recall. The maintenance notification was not reset. The tire pressures were uneven when I brought the car in. After driving a bit I checked the tires PSI and More

by Done and done
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not recall
Sep 13, 2022 -

Lancaster Hyundai responded

I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please give me a call at your earliest convenience. Mark Roberts 717-569-6467 ext 1100

Sep 14, 2022 -

Done and done responded

Thank you for reaching out. I have already taken care of the above mentioned issues on my own, again.

September 12, 2022

Made the recall appointment and all went well. In and out in 1/2 hour. More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle Weaver
Sep 13, 2022 -

Lancaster Hyundai responded

Thank you for your review, Lou! We appreciate you as a customer and look forward to seeing you next time! -Lancaster Hyundai

September 07, 2022

Excellent Customer Service when not only buying a car but also when taking it in for routine service. Steven, in the Service Department, is polite and professional and makes you feel like you are the only cu More

by Nicoleham66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fasnacht
Sep 08, 2022 -

Lancaster Hyundai responded

Thank you for trusting Lancaster Hyundai with the care of your Tucson! We're so glad Steven & the team continue to earn your support and we look forward to your next visit. Take care and thanks again!

September 06, 2022

Fastest service ever! Although my appointment was scheduled for the end of the month, they had a cancellation and got me in the day I called. More

by marydye438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jere
Sep 06, 2022 -

Lancaster Hyundai responded

We're so glad we could accommodate you! Thanks for visiting Lancaster Hyundai and please don't hesitate to reach out if we can be of service again in the future!

September 01, 2022

The service today was a 10. They were timely and polite. This was my first experience with this dealer. Will come back again. More

by jaylo1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fasnacht
Sep 02, 2022 -

Lancaster Hyundai responded

We're happy you enjoyed this service visit and appreciate you taking the time to leave us your great review! We look forward to seeing you again! Thank you! - Lancaster Hyundai

August 31, 2022

Punctual, courteous and everything was taken care of. Great experience . Parts were ordered for additional service More

by Rmet368483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 01, 2022 -

Lancaster Hyundai responded

Thank you for leaving us your kind feedback and five-star rating! We look forward to seeing you again at Lancaster Hyundai!

August 31, 2022

Respectful employees and they did a great job at handling the issues of my car. More

by Maria Vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 31, 2022 -

Lancaster Hyundai responded

Maria, we're so glad we had the opportunity to assist you! Thanks for trusting Lancaster Hyundai with your business and please don't hesitate to reach out if we can be of service again in the future!

August 31, 2022

I was given a quote on the work needed and the final price came in a little cheaper. I trust Lancaster Hyundai. More

by tbuss246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 01, 2022 -

Lancaster Hyundai responded

We're glad we could help shave a little off the final bill for you! Thank you for trusting Lancaster Hyundai to provide five-star care!

August 27, 2022

Great experience from my first visit until signing the paperwork. Very knowledgeable. Signing the paperwork was quick and easy. More

by Dleggetticm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ozaeta, Vincent Turney
Aug 29, 2022 -

Lancaster Hyundai responded

Thanks for the five stars! We hope to see you back here at Lancaster Hyundai for all of your future automotive needs!

August 23, 2022

Very honest and are always very nice and professional I highly recommend them for all your needs More

by Melyndabarndt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 24, 2022 -

Lancaster Hyundai responded

Thanks for the five stars, Melyn! We're honored to hear that your visit with us here at Lancaster Hyundai was such a positive one. We hope to see you back!

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