Back

Lancaster Dodge Ram FIAT

Lancaster, PA

4.7
331 Reviews

1475 Manheim Pike

Lancaster, PA

17601

Directions

By Type

331 Reviews of Lancaster Dodge Ram FIAT

October 17, 2024

People are very friendly and the service is great fast and easy to deal with More

by jabers63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Rafael Tejeda
Oct 17, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate and value your business. Dean Pugliese

October 15, 2024

I would like to say that the customer service I receive at Lancaster Dodge Ram Fiat is spectacular! Kristy and Terry always make sure my needs are always met! They are always polite and make sure they foll More

by Dmorales1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy, Terry, Dennis Garlinger
October 14, 2024

The Lancaster Dodge team has always been top tier and have nothing but the best interest of the customer. Thank you guys all so much for everything! More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise, Terry, Kristy , Rafael Tejeda
October 13, 2024

My only "not completely satisfied" issue of my experience with the dealership was the question I raised about the Challenger's tires. After the brief test drive, I questioned whether the tires were "run fla More

by pwhirsch
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Rafael Tejeda
Oct 14, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We truly value and appreciate your business and your feedback. Dean Pugliese

Oct 15, 2024 -

pwhirsch responded

Please advise what tires, make and size, I should get to replace the runflats? Will the rims on my car take the new tires or do I have to get other rims? Thanks for your assistance.

October 12, 2024

I had an oil change and my fuel filter replaced and it cost me $740.00. I had an oil change performed about a year ago and it cost about $150.00 I had no idea fuel filters were gold plated. I'll be find More

by redhogg54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown
Oct 15, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business. Ram HD 3500's are a bit more costly to service. Your previous oil change at $150 did not include fuel filters (2) as this service did. Our labor has increased slighty since your last visit, as have the cost of parts, however, the largest part of your invoice was for the 2 fuel filters and labor. Thank you for your business. Dean Pugliese, GM

October 12, 2024

Spectacular staff in both the Service Dept & the Parts Dept. They bend over backwards to listen to you & help you get to the root cause of your vehicular issues. Don’t even want to think about how vulne More

by confortibp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Dennis Garlinger
Oct 14, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate you as a loyal customer. Dean Pugliese

October 10, 2024

Friendly. Great service and good communuc!ation. Fixed right the 1st time. Called back a few days after service to see if everything was good! More

by Dandy Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Garlinger
October 07, 2024

Everyone always seems to know just what needs to be done and gets it done! More

by Oomelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember names, but the ladies at the service desks.
October 06, 2024

The dealer was able to get the part in a timely matter and get scheduled work completed very fast and looks great More

by danr92776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Ron Shertzer, Rafael Tejeda, Nick DeLarso, Dennis Garlinger
Oct 06, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! I'm glad we were able to take care of your needs. We value and appreciate your business. Dean Pugliese

October 02, 2024

Always treat me with courtesy and respect, like a customer should be treated. Service desk always help me understand any issues with my vehicle. More

by richcampbelljr
Recommend Dealer
Yes
Employees Worked With
Kristie, Acevedo
...
4
...