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Lancaster Dodge Ram FIAT

Lancaster, PA

4.7
330 Reviews
Call Dealership (717) 553-0629

1475 Manheim Pike

Lancaster, PA

17601

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330 Reviews of Lancaster Dodge Ram FIAT

June 07, 2023

Excellent service, service reps always pleasant and ready to help with any issues on my vehicle More

by dynahemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girls from service
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Jun 07, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for taking the time to leave such a wonderful review! We appreciate and value your business.

May 28, 2023

Professional staff, reasonable service prices. Communicated well, and was able to service my vehicle in an appropriate timeframe. More

by Dominick.manusos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Garlinger
Report | Print
May 30, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business.

May 27, 2023

Very nice and friendly to me. They answered any questions I had. Very helpful and knowledgeable about the car I picked. More

by Nangel1556
Recommend Dealer
Yes
Employees Worked With
Nick DeLarso, Dennis Garlinger
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May 30, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate and value your business.

May 23, 2023

This is a very accommodating dealership. They keep you informed what is going on with your vehicle. Staff very helpful. More

by SANGELBIRD2h
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
May 23, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate and value your business.

May 21, 2023

Service is always spot on with time overall service 👌 people are always welcoming and polite 😀 👍 More

by cdjmshireman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts depth, service department
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May 22, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate your business.

May 15, 2023

The management here really tries, I can see that, but overall it wasn't a great experience. There were a lot of delays, my vehicle was returned to me muddy with some slight body damage and 2 tires were p More

by HANCOCK.KAE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Garlinger
Report | Print
May 16, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for taking to time to review our performance. It allows us to improve by addressing these issues. We are struggling with parts distribution and delays are sometimes inevitable and we do apologize for any inconvenience it has caused. We did verify the tires were installed correctly as they are unidirectional tires. Please accept our sincerest apologies for receiving your vehicle back in the condition you did. There is no excuse and this has been addressed. We appreciate and value your business. Dean Pugliese, GM

May 13, 2023

Great people to deal with, can say this was the easiest vehicle we have ever purchased. All the paperwork was ready to process and we had no hidden fees at the end. I have already recommend the team to a More

by rblack213
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Rafael Tejeda
Report | Print
May 14, 2023 -

Lancaster Dodge Ram FIAT responded

We value your business and your trust! It was a pleasure helping you with your automotive need, thank you!.

May 12, 2023

Lancaster Dodge has been servicing my jeep for many years. They are always honest and fair. I wouldn’t go anywhere else. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri Caruso, Dean Pugliese, Dennis Garlinger
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May 12, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you Jen! It's our pleasure having you as a customer!

May 12, 2023

Terri, Kristie & Dennis in the service department are AWESOME people that go above & beyond for their customers!! Their service is excellent!!! More

by tbaskets4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Garlinger
Report | Print
May 12, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business!

May 12, 2023

Dennis and the parts dept was great 👍 my dodge ram 2500 runs great!!!I will yell my friends More

by Gloverlktb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Garlinger
Report | Print
May 12, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate your business!

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