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Lancaster Dodge Ram FIAT
Lancaster, PA
327 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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327 Reviews of Lancaster Dodge Ram FIAT
Verified Customer
May 15, 2023
The management here really tries, I can see that, but overall it wasn't a great experience. There were a lot of delays, my vehicle was returned to me muddy with some slight body damage and 2 tires were p overall it wasn't a great experience. There were a lot of delays, my vehicle was returned to me muddy with some slight body damage and 2 tires were put on incorrectly. More
by HANCOCK.KAE
Employees Worked With
Dennis Garlinger
May 13, 2023
Great people to deal with, can say this was the easiest vehicle we have ever purchased. All the paperwork was ready to process and we had no hidden fees at the end. I have already recommend the team to a vehicle we have ever purchased. All the paperwork was ready to process and we had no hidden fees at the end. I have already recommend the team to a friend and will again. Rafael was great to work with! More
by rblack213
Employees Worked With
Dean Pugliese, Rafael Tejeda
May 12, 2023
Terri, Kristie & Dennis in the service department are AWESOME people that go above & beyond for their customers!! Their service is excellent!!! AWESOME people that go above & beyond for their customers!! Their service is excellent!!! More
by tbaskets4u
Employees Worked With
Dennis Garlinger
June 18, 2019
WARNING! WARNING, went to Lancaster Dodge to trade in my existing vehicle and purchase a used vehicle from them. Arrived at the dealership and sat down with th WARNING, went to Lancaster Dodge to trade in my existing vehicle and purchase a used vehicle from them. Arrived at the dealership and sat down with the salesman negotiating a price for the car and a term for the loan. At which point the salesman did a quick calculation and said that I would be $20-$25 over my budget depending on my credit. I explained to him that I needed to meet my budget target so off he went and checked with several lenders. Upon returning he stated that he got me a deal at one dollar below my stated budget, all great, at least I thought! At this point it was getting late and I was an hour and a half away from home and foolishly flew through the paperwork presented to me after all I have negotiated the price of the car and had worked with the lenders for my monthly payments. Upon getting home in reviewing the paperwork, something I should have done prior to signing it! I discovered that I did in fact have good credit and they had been able to raise the price of the car by several thousand dollars and still stay within my budget of course not revealing this fact to me. Since we had negotiated a price for the car and they had raised it without telling me I’m going to call this deceptive and dishonest and I recommend you stay as far away from these guys as possible. More
by ghb
Employees Worked With
Forgot his name
