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Lancaster Dodge Ram FIAT

Lancaster, PA

4.7
331 Reviews
Call Dealership (717) 553-0629

1475 Manheim Pike

Lancaster, PA

17601

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331 Reviews of Lancaster Dodge Ram FIAT

November 05, 2024

Great customer service and they offer to give you a ride home when you need it More

by MELVIN_SOTO2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Rafael Tejeda
Report | Print
November 03, 2024

Disappointed with the service manager stop in to speak to him about making an adjustment to a new tire(4) installation. Told me he would call. He did not. So I called back still no response. FAILURE in CUS More

by WILLARLECHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Garlinger
Report | Print
Nov 04, 2024 -

WILLARLECHES responded

1ST OF ALL. I NEVER ASKED TO RETURN THEM. JUST WANTED HIM TO CORRECT THE SQUEAKING SOUND WHEN I TURNED. HE PROMISED HE WOULD CALL ME TO SEE WHAT HE COULD DO TO HELP ME. NEVER CALLED BACK. CALLED TWICE AGAIN ONLY TO BE IGNORED. SEEMS HE NEVER WANTED TO HELP

November 02, 2024

I get top notch care here - from everyone in the Service Dept as well as everyone in the Parts Dept. More

by confortibp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Dennis Garlinger
Report | Print
Nov 02, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business and loyalty. Dean Pugliese

November 01, 2024

I've bought 5 cars from lancaster Dodge in the last 15 years. Their sales and service are second to none! More

by g-gallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Nick DeLarso, Dennis Garlinger
Report | Print
Nov 01, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We truly value and appreciate your business. Dean Pugliese

November 01, 2024

Rafael and dean Wonderful people great doing business with them in Lancaster County dodge. Look forward to dealing with them again in the future. Thanks again for all your help. More

by stntllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Rafael Tejeda
Report | Print
Nov 01, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and greatly appreciate your business. Dean Pugliese

November 01, 2024

Everyone in both the Service Dept & the Parts Dept are simply amazing. They pay attention to detail & are very customer service oriented. More

by confortibp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Dennis Garlinger
Report | Print
October 31, 2024

Friendly and helpful staff Accommodating for appointments Fair repair pricing Convenient location Quality workmanship and repairs More

by bella1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Nick DeLarso
Report | Print
Oct 31, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business. Dean Pugliese

October 31, 2024

They took me on time did the work that I had requested they do and bill was in the price range that I anticipated More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Intake service worker
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October 28, 2024

Very efficient, they get me in and out . If it’s days then they have loaner for me. More

by JRHOADS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy and Terri the service writers are phenomenal , Dean Pugliese, Rafael Tejeda, Dennis Garlinger
Report | Print
Oct 28, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business. Dean Puglliese

October 28, 2024

My wife and her friends had car trouble on her way to Lancaster, PA. They stopped first at a Pep Boys who diagnosed the problem as being a radiator leak. They could not fix it and recommended Lancaster More

by KentL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both the receptionist and the technician who worked on the car were great!, Dennis Garlinger
Report | Print
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