Lancaster Dodge Ram FIAT

Okay ? ? She was very nice and knew what she was doing. Very professional. Helpful ? She was very nice and knew what she was doing. Very professional. Helpful More

Top notch service Great communication friendly staff very clean and organized shop They go out of there way to make you feel relaxed clean and organized shop They go out of there way to make you feel relaxed More

I had a couple of conversations with Terri about scheduling and how long the dealership would need to complete bothe the recall work replacing the catalytic converter and diagnosing the engine vibra scheduling and how long the dealership would need to complete bothe the recall work replacing the catalytic converter and diagnosing the engine vibration my car was experiencing. Terri gave clear and accurate estimates of time and cost, and then the dealership was both a little quicker and a little less expensive. Terri answered all my questions and got me back on the road in less than 4 hours. That was a satisfying experience. More

Had oil change & fuel filters and alot of oil was left on the frame that had spotted 3 places on my driveway so much I thought that maybe something wasn't tight so I drove back to the dealership and some Mgr the frame that had spotted 3 places on my driveway so much I thought that maybe something wasn't tight so I drove back to the dealership and some Mgr. came out and said there's a spot on frame that holds drained oil I feel that unacceptable because they cleaned up after I went back. It should have been done at the service not after it was all over my driveway. More

Very helpful and informative Explained to me the way tires are measured and how to know if tires need to be changed tires are measured and how to know if tires need to be changed More

Easy to schedule. Friendly service. All the people I interacted with in the service department were friendly and informative. Friendly service. All the people I interacted with in the service department were friendly and informative. More

Awesome customer service at check in and promptly get your vehicle in shop for scheduled service! your vehicle in shop for scheduled service! More

Very efficient and timely. I was told by another repair shop that I needed to replace rear shocks because of a leak. Lancaster Dodge told me it was just a trickle. Don't worry I was told by another repair shop that I needed to replace rear shocks because of a leak. Lancaster Dodge told me it was just a trickle. Don't worry yet. More