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Lampe Chrysler Dodge Jeep Ram

Visalia, CA

4.7
107 Reviews

151 Neeley Rd.

Visalia, CA

93291

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Showing 107 reviews

April 04, 2025

Matt did an excellent job keeping me informed about my vehicle! Enjoyed my experience...1st time there More

by bjbrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 17, 2025

I was not happy with my recent visit. I came for a oil change and tire rotation. I marked one of my tires so i could see how my tires were being rotated. Upon getting my car back the tire More

by Leebear17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
Mar 19, 2025 -

Lampe Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us, and for speaking with me over the phone regarding your recent experience. We truly appreciate your honesty and are grateful for the opportunity to address your concerns directly. Upon further investigation, we confirmed that your tire rotation was not completed as requested. I want to assure you that this does not meet our standards, nor does it reflect the level of service we strive to provide. We take full responsibility for this oversight, and I understand how this situation has caused you to question the integrity of our services. As we discussed over the phone, this situation is not representative of the high standards we set for ourselves. Trust is essential in the automotive industry, and we deeply regret that we’ve let you down. While we offered this as a free service, it should have been handled with the utmost care and attention, and we understand why this experience has been disappointing for you. We are taking immediate steps to ensure this doesn’t happen again, and we hope to have the opportunity to restore your trust in us. If you'd like, we would be happy to perform the tire rotation—at no cost to you—to make things right. Thank you again for your feedback, and we look forward to the chance to serve you better in the future. If there is anything else we can assist you with, please don't hesitate to reach out to me directly. Jessica Jimenez (559) 737-6406, jessica.jimenez@lampedodge.com

February 13, 2025

It’s was the easiest jeep purchase I’ve ever had thanks to Ivan he is the best of the best More

by Rachel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan ,Mike
January 25, 2025

I was greeted immediately after walking onto the lot. The salesman didn’t pressure, just introduced himself and asked if I had questions. There was no pushyness. He told me about the vehicle and let it s More

by LINDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR
January 20, 2025

You are greeted as soon as you step in with a welcoming hello. There’s plenty of seating in the waiting area and there’s a keurig machine for your choice of hot drinks. You’re invited to help yourself to f More

by Analess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Coffey
January 18, 2025

Had a good experience with this dealer. I knew what vehicle I was looking for before going in. Salesman was great and really helpful. They didn't try to hard to push a bunch of additional t More

by dbmenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
January 18, 2025

I had Good customer service. Gilbert was very knowledgeable and was an instrumental in getting my Jeep repaired. More

by Somavia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
December 31, 2024

Excellent Service and attention to their customers! The service shop is very efficent and they provide such friendly, professional interactions. Thanks Lampe! More

by mtndays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
December 29, 2024

Made the appointment two months in advance. Got confirmation. I called to make sure appointment was a go a few days before and Brian remembered me and checked to make sure the part was there More

by S5RANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
December 28, 2024

Great team from management down to the salespeople. I drove 200 miles to this dealer and feel that it was the right choice! More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Ali, Michael Allender, Larry Martino
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