Lamborghini Paramus - Service Center

Great team! Nick in service has been very accommodating and helpful! Received my car back promptly and in perfect condition! Nick in service has been very accommodating and helpful! Received my car back promptly and in perfect condition! More

Great follow up from my advisor. No hassles and easy to setup the appointment’s and return of my car. No hassles and easy to setup the appointment’s and return of my car. More

The best! My go-to Lambo Dealer for nearly a decade. Their team always delivers at the end of the day… My go-to Lambo Dealer for nearly a decade. Their team always delivers at the end of the day… More

The service and sales team were extreme professional and ensured that my needs were satisfied. ensured that my needs were satisfied. More

The service and sales team are extreme professionals ands are very responsive to the customer needs. I highly appreciate the service provided. are very responsive to the customer needs. I highly appreciate the service provided. More

I had the unfortunate experience of dealing with Lamborghini of Paramus Nj. Last December 2022 my vehicle was involved in an accident, and considering it was a Lamborghini, I thought there was no be Lamborghini of Paramus Nj. Last December 2022 my vehicle was involved in an accident, and considering it was a Lamborghini, I thought there was no better place for the repair job than the manufacturer itself. Unfortunately, my experience with them was far from satisfactory, and I would strongly advise anyone to think twice before choosing this dealership and here is why the dealership terrible communication, warranty and accountability Issues despite being a Lamborghini dealership, they seemed unwilling to stand behind their work or hold their vendors accountable for the quality of their repairs. This lack of accountability is a major concern for anyone considering their services I took my vehicle to Lamborghini of Paramus Nj on October 25, 2022 after someone drove into me and hit the driver side rear fender/wheel and caused a decent amount of damage. One of the affected parts of the vehicle was the wrap it was a bright blue color wrap. After the color could not be matched, insurance gave a supplement to rewrap the whole vehicle I chose satin black. Vehicle was all fixed and rewrapped. I picked up the vehicle on March 13. 2023 and put it in storage since it was still winter time. On July 14 2023 I contacted Nick, the service adviser and the point of contact from the beginning and I expressed my concerns about the wrap peeling and bubbling up. He asked me to bring it back so they could further look into this and fix it. On Aug 1 I brought the vehicle back to the dealership and they kept it for a few days to make the "repairs" . Due to work I could not pick up the vehicle so they had it dropped off. After looking at the repaired job and what a sloppy job they did I immediately notified them about it I also noticed what seem to be a white line caused by a razor knife from one side of my rear bumper to another that was by the area the wrap was "repaired". On Aug 22 i yet again dropped off the vehicle and expressed the level of disappointment and was assured that they would handle this and make it right after a few emails the wrap company they used finally came back and said the bubbling and peeling is caused by the vehicle having a clear protective film on it (xpell) that is the reason on why its not sticking properly (it always had the clear film on it ). After an email from nick on Aug 25 and him saying "The wrap company advised to remove the matte black and fully remove the ppf under the wrap. They are not confident this won’t happen again so this would be the right way to get it done and fixed. They would need the vehicle for 1-2 weeks to get all this done. Let me know you thoughts." I replied to him the same day (aug 25) and asked the question " are they just removing the affected areas and repairing them or does the whole wrap need to be removed? NO ANSWERED UNTIL Aug 31 saying that the wrap was completely removed and that its ready for pick up. After deliberately removing the wrap without consulting with me now Lamborghini of Paramus Nj, nick and the wrap company are saying its my issue and if I want it rewrap I must pay for it or insurance must cover it, I now have a damaged rear bumper do to the wrap company not doing a good job with there "repair" I still have some spots of the blue original wrap on the vehicle that wasn't completely removed that insurance paid them for and a unwrapped vehicle that is "my problem now". I strongly caution anyone considering their services to explore alternative options that prioritize professionalism, quality, and customer service. More

Very good at helping you make the best ch choice in exotic cars also the finance manager is the best sales department great hi Will recommend Paramus Lamborghini dealership any time. Thanks guys exotic cars also the finance manager is the best sales department great hi Will recommend Paramus Lamborghini dealership any time. Thanks guys More

Fast and easy to deal with. Picked up my car and dropped it off and less than a week. Picked up my car and dropped it off and less than a week. More

Nothing was fixed and many of the settings on the car were altered. Driver side seat memory, passenger seat was declined and pushed back, and alarm sound was turned off. seat belt still has an issue and were altered. Driver side seat memory, passenger seat was declined and pushed back, and alarm sound was turned off. seat belt still has an issue and trunk doesn’t open with key. My best guess is also that miles were put on the car that shouldn’t have been. Was the work really done? The 3 year service? There is also a spill by the cup holders that wasn’t there at pick up More

Excellent services! ! Thanks Nick and his team for your help! I definitely recommend anyone to Paramus Lamborghini ! Thanks Nick and his team for your help! I definitely recommend anyone to Paramus Lamborghini More