Lamb Chevrolet

The service department stinks. I dropped my truck off on February 24, picked it up march 14th. The first week there no one even looked at my truck. I was given an excuse for th I dropped my truck off on February 24, picked it up march 14th. The first week there no one even looked at my truck. I was given an excuse for that . The next week I was told they could not locate a new transmission cooler line in the United States. On the 13th of March I came to the service department to get some paperwork I had left in my truck, thinking it was gonna be there only a couple days. My truck was located in the service department, but they didn't have the part. The morning of March 14th I get a call it is fixed and come pick it up. Today, March 22nd I see a spot of oil on the ground under the truck, when I look under the truck I see my truck is missing parts that were never put back in place. What the heck!! Wonder what kind of lies the will tell me now. Worst service department ever More

Clean place and helpful employees. I will keep going back for any service I need. Thank you. I will keep going back for any service I need. Thank you. More

Bob was very rude and he made comments that offended me only wanted to talk about his book he wrote it was the worst book about Jesus Christ I have ever seen he said if I was Warren Buffett I would be able only wanted to talk about his book he wrote it was the worst book about Jesus Christ I have ever seen he said if I was Warren Buffett I would be able to purchase a vehicle from lamb Chevrolet he's a pour excuse for a human mocking our Lord and Savior.. I would never recommend lamb Chevrolet to any one as long as he is employed there. More

Very classy , professional service with great employees. Full line of vehicles, with extra touches . Would and have recommended to anyone for sales or service. Full line of vehicles, with extra touches . Would and have recommended to anyone for sales or service. More

Poor customer service in the service department. I purchased a brand-new Silverado with a lift kit on it. The Truck has 26k miles and both CV boots are torn. They blamed the tears on the lift that L I purchased a brand-new Silverado with a lift kit on it. The Truck has 26k miles and both CV boots are torn. They blamed the tears on the lift that LAMB installed and said warranty wouldn't cover that. They wanted $1700 for 2 new CVs. I purchased them for $250 and installed myself in a couple hours. I would expect them to stand by their work and honor the parts that wore out premature due to the components that LAMB installed! More

They should get a negative star. We were told our truck would have the oil leak repaired for the 2nd time ( they didn't fix it right the first time) by August 31st, we dropped it off We were told our truck would have the oil leak repaired for the 2nd time ( they didn't fix it right the first time) by August 31st, we dropped it off on the 23rd. They told us it was a 3 day job. We went in and checked, a few days later, still not done. We again told them it would be needed by the 31st we were going on vacation! They said it would be. Spoke to the. 3 more times, Dylan said it would be done. Called on Saturday the 31st and it rang and rang. Finally got a call at 1:15 pm, saying it won't be ready. They are closed Sunday and Monday we can't get our truck. They have lied and under performed on everything they have said. We will NEVER buy anything or use them again to fix anything and I suggest you don't use them either. More

I would leave a negative star if I could! Went shopping with my 83 year old mother to get a car from Lamb Chevy.... Worst mistake, the Manager of the Chevy dealership was horrible. The car we Went shopping with my 83 year old mother to get a car from Lamb Chevy.... Worst mistake, the Manager of the Chevy dealership was horrible. The car we were going to buy was in for a 120 point inspection and we were waiting to hear back from the dealership to make the purchase. We didn't receive a call back so I called Lamb Chevy and spoke with the manager. He tried to get one of his agents to sell the car instead of the gentleman we were already working with, and basically sold the car before it was out of the inspection. I really hope this isn't how they treat seniors, cause Prescott is full of them! I would NOT recommend this dealership! Worst service on the Chevy side of the dealership, and from a Manager too! More

The sales people are helpful and friendly but I would definitely shop around for financing definitely shop around for financing More

Lamb Chevrolet is always friendly and on top of my repairs. Never any delays in getting my car fixed. Thanks, Jared repairs. Never any delays in getting my car fixed. Thanks, Jared More

When I moved to the Prescott, I needed to get my oil changed in my 2016 Traverse. Not having a local mechanic or shop I decided to use Lamb Chevrolet. Kendall, my service advisor gave my vehicle a tho changed in my 2016 Traverse. Not having a local mechanic or shop I decided to use Lamb Chevrolet. Kendall, my service advisor gave my vehicle a thorough review and recommended some other services that I might need. Everything that Kendall and the service team has done if top notch and I feel confident that I can continue to drive my Traverse anywhere I need to go without concern on it's safety and reliability. More