Lamarque Ford Inc.

I am very pleased with the ease of this purchase. Lamarque's salesman was very easy to work with from ordering the truck to the delivery. The salesman kept me informed as the arrival of the truck n Lamarque's salesman was very easy to work with from ordering the truck to the delivery. The salesman kept me informed as the arrival of the truck neared. Since rhe truck areived the day before my birthday, he knew it was import that I take delivery on my birthday. He went above and beyond to insure the truck was prepped including having the bedliner done for me to take delivery the next day. A a side note my son reciceived the same excellent treatment on his purchase a couple months earlier. More

Chance, the salesman was very helpful in facilitating my transaction. I was buying from out of state, so Chance did thorough videos and pics of the vehicle, as well as organized all my paperwork and deliver transaction. I was buying from out of state, so Chance did thorough videos and pics of the vehicle, as well as organized all my paperwork and delivered the jeep to my front door! More

The team at Lamarque Ford is excellent great experience throughout the purchase process. I could not be more satisfied. throughout the purchase process. I could not be more satisfied. More

Ray Hoffman and staff have gone above and beyond to assist with my son’s first truck. Looking forward to future business with them. assist with my son’s first truck. Looking forward to future business with them. More

Have been buying from lamarque for tge past 35 years. Tgat should say it all. Tgat should say it all. More

I can only speak on the used car side. The sale was easy and sales man were great. When all the paperwork was done they asked to keep the car a day or two, to do a complete check of the v The sale was easy and sales man were great. When all the paperwork was done they asked to keep the car a day or two, to do a complete check of the vehicle. I was pleased they wanted to do this and being a Saturday i didn't think the timeline was bad. Monday afternoon i was told they found an issue, and needed to order a part. Tuesday the problem wasn't fixed I was told definitely Wednesday. Wednesday came around i was told the problem was a battery connector and it was fixed, but now they found a problem with the tailgate and they needed to order a part AGAIN. Thursday my license plate came in but my truck was still waiting on a part. Spoke with manager and he apologized and said it would be done Friday. It was finally done in Friday. Not sure how they do inspection but I would go through it all and order all parts at once. Felt like i wasn't important once the sale was made. More

I lost my Taurus to a hurricane (Francine), the people at Lamarque were very helpful, listened to what I was looking for in a replacement vehicle. John Rump and Don Bien-Aime are a great team. After explaini Lamarque were very helpful, listened to what I was looking for in a replacement vehicle. John Rump and Don Bien-Aime are a great team. After explaining I needed a vehicle that could accommodate taking my mother to and from doctors appointments, something she could get into without any trouble. I gave them 3 types of vehicles I felt would work for me. Sadly the Taurus was discontinued and I personally cannot fit in a smaller sedan, our focus shifted to the Explorer. They showed me the one I wound up deciding to get. There was no pressure, they were patient while I talked to my family to get their thoughts. In a very stressful moment in my life, they were very helpful in reducing any stresses that come from purchasing a new (to me) vehicle. Thank you again for the tremendous help at a very tough junction in my life. More

Felipe at Lamarque Ford in Kenner was the most pleasant experience I have EVER had in customer service!!!! He could not have picked a better vehicle for us. We will tell everyone we can about this location experience I have EVER had in customer service!!!! He could not have picked a better vehicle for us. We will tell everyone we can about this location and especially Felipe!!!!! More

The salesperson and sales manager were extremely helpful and accommodating. Do to their professionalism, I have purchased 4 vehicles in the past 5 months. I highly recommend Lamarque Ford. and accommodating. Do to their professionalism, I have purchased 4 vehicles in the past 5 months. I highly recommend Lamarque Ford. More

Very personable and cared about building a relationship. Follow up with the salesperson was timely and answered all of my questions in a professional manner Follow up with the salesperson was timely and answered all of my questions in a professional manner More