Lakeway Auto
Morristown, TN
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The experience you would want, but never gotten before Absolutely incredible experience. I have gone through many cars, and been to many dealerships throughout the US with my time traveling with the milita Absolutely incredible experience. I have gone through many cars, and been to many dealerships throughout the US with my time traveling with the military. This has by far, been the most pleasant experience I have ever had. Found the vehicle online through, ads, and inquired through Ken. A very nice person to work with. There was no pressure when looking at the vehicle. He was there to answer questions, but did not hover over my shoulder. He left me to inspect and test the vehicle on my own. There was no sales pressure, whatsoever. I did not receive a large flurry of scripted vehicle information, like at many places I have been to before. There was no pressure to look at other vehicles on the lot, whereas most other places would be pressuring you to look at several others, usually with higher price tags than you would like to spend. Ken was comfortable with showing the one vehicle and not pushing sales pitches on everything else in the lot. I had a trade-in, and the value was very reasonably priced. There were no attempts to low-ball my trade in, and the price of the vehicle that I was looking at was very respectable as well. I respect that the dealership needs to make money on their transactions, but there was no attempt at any unreasonable offers. The need to haggle, like you would with other places that try to take advantage of you, is completely unnecessary. Everything is laid out on the table. The overall service here is superb. Everyone here works well as a team. I noticed a small problem with the AC Blower Control, and brought it up to Ken. It is a common issue with the Chevy Colorado that I purchased. Within thirty minutes, or before I had finished going over all of the paperwork, Ken informed me that the replacement part had been ordered, delivered, and installed. No hassle, I did not even need to ask them to replace it. In my experience, prompt service like that usually doesn't come without some type of altercation! This has by far been the best buying experience that I have ever had. I would highly recommend this location to anybody! More
Worth the Long Trip We couldn't find the exact vehicle we were looking for in Atlanta so we made the 4 hour trip up to Lakeway - I found the car to be exactly as describe We couldn't find the exact vehicle we were looking for in Atlanta so we made the 4 hour trip up to Lakeway - I found the car to be exactly as described by Anthony all the way down to the minor imperfections he clearly described on the phone. The ride up was somewhat stressful as we were worried the car would not be as expected but I have to say we were pleasantly surprised. Anthony took the time on the phone to literally walk around and through the entire vehicle..it was exactly as described. He even had his folks put it up on the lift right as they were closing so we could see underneath. Honesty like that doesn't always exist in this business. We had the vehicle checked out when we got home by our regular mechanic and it got glowing reviews. We actually ended up having a really nice trip (family of 6) - spent the night, had a nice dinner and were very happy with everyone at Lakeway. Well Worth the Trip More
Quick solution to my vehicle search Within 1 week Gary found the perfect vehicle for me in my price range. It was only the 2nd vehicle I test drove. Everyone was very helpful, personab Within 1 week Gary found the perfect vehicle for me in my price range. It was only the 2nd vehicle I test drove. Everyone was very helpful, personable and friendly. More
Best experience thus far!!! Very fast and straight to the point....just what I like!! I would absolutely work with these people again!! Very nice and professional!! Least amount Very fast and straight to the point....just what I like!! I would absolutely work with these people again!! Very nice and professional!! Least amount of time spent on a car lot in years!! More
It's the only place I buy my cars! I have purchased 6 cars in the last 3 years from Mr. Ken Wilkins of Lakeway Auto. Ken has gone above & beyond what any salesman has ever done! He is a I have purchased 6 cars in the last 3 years from Mr. Ken Wilkins of Lakeway Auto. Ken has gone above & beyond what any salesman has ever done! He is an honest salesman & treats you like family. He would never sell you a car he wouldn't buy for his own daughter! All my children are extremely happy with their vehicles. They have had no major problems with their cars but when they had minor issues, Lakeway Auto stood behind their vehicles and fixed the issues for no cost. Also, vehicle financing was a breeze with them! I would HIGHLY recommend Lakeway Auto & Mr. Ken Wilkins when looking for a hassle-free car/truck buying experience! Sincerely, Mrs. Jennifer Sanchez More
Lakeway Auto sales department Ken Wilkinson was the salesperson, He was an excellent person to deal with. The transaction was fast and stress free. I will recommend this dealershi Ken Wilkinson was the salesperson, He was an excellent person to deal with. The transaction was fast and stress free. I will recommend this dealership to my co-workers and friends. More
Easy Fast Deal Ken Wilkinson was my salesman. He was pleasant and a gentleman. My car buying experience was stress free and easy. Brent was my finance person. He w Ken Wilkinson was my salesman. He was pleasant and a gentleman. My car buying experience was stress free and easy. Brent was my finance person. He was also pleasant and easy to work with. More
Love my girl, Patti Patti was super helpful and accommodating. I typically dislike dealing with car sales people because they often make me feel pressured--not the case Patti was super helpful and accommodating. I typically dislike dealing with car sales people because they often make me feel pressured--not the case with Patti. She was fair and relate-able.She was very professional and prompt. Very please with our purchase and experience. More
Excellent dealer Friendly service!! True to their word. Works hard to please their customers. Easy and fast financing. I will definitely be purchasing my next vehicle Friendly service!! True to their word. Works hard to please their customers. Easy and fast financing. I will definitely be purchasing my next vehicle there. More
Vehicle was just how it was described Ken was very nice, easy to communicate and work with. The car was exactly as described on the internet. Very pleased with my purchase. Thanks Ken was very nice, easy to communicate and work with. The car was exactly as described on the internet. Very pleased with my purchase. Thanks More