Lakeway Auto
Morristown, TN
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Purchased 4 cars from Lakeway and family only purchased from this dealership. Wouldn’t go anywhere else. No pressure and in and out within an hour. from this dealership. Wouldn’t go anywhere else. No pressure and in and out within an hour. More
Profit Over Customer Traded for a Used BMW Nice Car..was told it had a Tire sensor bad by salesman and his Mechanic..cost me Over 600.00 to fix The Problem...Funny how the Traded for a Used BMW Nice Car..was told it had a Tire sensor bad by salesman and his Mechanic..cost me Over 600.00 to fix The Problem...Funny how they are always quick to respond when they are trying to get your money....after the deal....Crickets....silence...was miss lead and told it was just a TPMS sensor bad...I was ok with that...but come to find out it was the main control module bad...would I buy another car from them...Nope...would I recommend them to a Friend ...NO WAY..... I never write reviews...only reason I am writing this one is hopefully someone will read about them and move on....Buyer Beware...They will put Profit over you every time..... More
Exceptional Service No pressure, great prices, friendly salesmen, awesome selections, Couldn't ask for any better of a place to trade and do business with. I highly recom No pressure, great prices, friendly salesmen, awesome selections, Couldn't ask for any better of a place to trade and do business with. I highly recommend. More
Thanks to Lakeway Fabulous sales staff! Thank you for our Escalade which is our second vehicle purchased from Lakeway. The service staff is equally pleasing. Everything Fabulous sales staff! Thank you for our Escalade which is our second vehicle purchased from Lakeway. The service staff is equally pleasing. Everything we asked for they got it for us. We would highly recommend doing business with them. After having a horrible experience with Morristown Ford , Lakeway auto has turned our opinions of dealerships around. Very pleased with both of our purchases. Thank you Lakeway Auto More
Hidden fees The agent was good and told me about the vehicle. The clerk doing the paperwork to purchase was very slick. he had me in a conversation about other t The agent was good and told me about the vehicle. The clerk doing the paperwork to purchase was very slick. he had me in a conversation about other things and slipped in added charges without explanation. Be Careful and Pay Attention. Question everything. More
Horrible service after sale Before and during the sale I had a great experience here. They even replaced a loud belt the night between driving and picking the truck up. So I expe Before and during the sale I had a great experience here. They even replaced a loud belt the night between driving and picking the truck up. So I expected this to be a good dealership to deal with. Afterwards was a different story. Had the truck (that I payed 30k for) a little over a week and it laid down on me. Since then I have thousands in fixing it all ready and it still isn't running a month later. I tried contacting the dealership to see if they could help me out some and got promised a talk with the sales manager. Since then it has been a week and a half and I have been ignored when trying to contact them again. I will never buy another vehicle from this dealership again nor will I send anyone there to look for one. More
THE best auto buying experience to date. My Sales lady, Patti Wells and the entire finance staff was by far the most pleasant and honest sales representatives I have ever had the pleasure of My Sales lady, Patti Wells and the entire finance staff was by far the most pleasant and honest sales representatives I have ever had the pleasure of dealing with. I would highly recommend Patti and Lakeway Auto for anyone looking to purchase their next vehicle. More
Great Experience! The dealership was very helpful with my search for a car. They gave me many options in my price range and explained all the information that I was una The dealership was very helpful with my search for a car. They gave me many options in my price range and explained all the information that I was unaware of when purchasing my vehicle. More
Sold me junk! Bought '07 Cadillac escalade this dealership had hidden the vehicles various issues and will not stand behind their warranty work. They want me to pay Bought '07 Cadillac escalade this dealership had hidden the vehicles various issues and will not stand behind their warranty work. They want me to pay for the work out of pocket. My vehicle has been in the shop 5 times in less than a year. More