Lakeside Chevrolet - Service Center

I appreciate the communication with quotes and updates as to where they were with repairs. Your location resolved the two main issues I was having. I previously had taken the car to another Chevy location an to where they were with repairs. Your location resolved the two main issues I was having. I previously had taken the car to another Chevy location and they would not quote me. Told me they couldn’t give out a quote. Would have to tear the car apart and then repair. Didn’t make sense. Thanks for all of your help!!! More

Unable to give answers to my questions and charged me for a service I didn’t receive. I told them after I paid and they gave me the itemized bill that I was charge for something they didn’t provide. They the a service I didn’t receive. I told them after I paid and they gave me the itemized bill that I was charge for something they didn’t provide. They then credited the amount back to my card. More

Everyone in the service department is kind and courteous and they don’t rush when they r checking everything over I would recommend them to anyone and they don’t rush when they r checking everything over I would recommend them to anyone More

The service was spot on. Appreciate the timelines and great customer service provide by your team. Thank you so much for providing excellent customer service great customer service provide by your team. Thank you so much for providing excellent customer service More

I took my 1990 Buick Reatta in for an oil change. I was disappointed when I picked it up. Oil spot on driver’s door-inside. Oily finger prints on drivers door handle and front hood. The steering wheel was disappointed when I picked it up. Oil spot on driver’s door-inside. Oily finger prints on drivers door handle and front hood. The steering wheel was grimy from someone’s dirty hands. Another customer who was there for an oil change in his corvette pointed out the oil spots and grime. What disappoints me is that I paid Lakeside $1,000 2-weeks earlier to detail the car and apply a ceramic protection. Disappointed. I decided to clean it myself. I have pictures of the oil spots and oil mark on the interior. Wearing booties and washing hands would be a great customer service to show that you care. I have purchased 7 vehicles from Lakeside. They let me down on the service quality this day. Why would you let the mechanic who has oil on his hands and shoes drive the car when done? It only takes 1-bad experience to undo all the great experiences. Sadly, this is the one that customer’s tell other customers. More

vehicle was scheduled at a time that was convenient for me. All the requested service was performed as requested and within the time frame promised. me. All the requested service was performed as requested and within the time frame promised. More

Very efficient. Always get my oil changes done there. Very friendly people! Good location to get in and out of. Thanks to everyone there at Lakeside. Very friendly people! Good location to get in and out of. Thanks to everyone there at Lakeside. More

Appointment was convenient Service was done Appointment was convenient Service was done quickly Service advisor was extremely pleasant to work with. Having coffee in waiting room was very Appointment was convenient Service was done quickly Service advisor was extremely pleasant to work with. Having coffee in waiting room was very much appreciated Down side was the customer internet was down during visit . More

They always get me in as quickly as they can and get the job done quickly. Honest about what needs done now and what can wait til later. Everyone is always friendly. job done quickly. Honest about what needs done now and what can wait til later. Everyone is always friendly. More

I have been really pleased with the people at this dealership. They have been very friendly and accommodating. They answer all questions I have and provide the services I have needed. dealership. They have been very friendly and accommodating. They answer all questions I have and provide the services I have needed. More