Lakeside Chevrolet - Service Center

Unorganized with the schedule and how my truck got fixed had to make 4 trips there before it got fixed right! Hope my truck doesn't ever break down to where I have to deal with them again if the warranty al had to make 4 trips there before it got fixed right! Hope my truck doesn't ever break down to where I have to deal with them again if the warranty allows I will be taking it somewhere else !!!! More

Last time I got my oil changed I had a tire sensor replaced. A few days later the front 2 sensors went out I have to pay 100 dollar deductible when my car is under warranty. I'm sure the fourth sensor replaced. A few days later the front 2 sensors went out I have to pay 100 dollar deductible when my car is under warranty. I'm sure the fourth sensor will go out and they will make me pay deductible again. Didnt even know I had a deductible I thought that was why I was paying so much more for my car payments so my car was covered More

Poor communication. Misinformation regarding warranty. Not willing to accommodate and provide loaner vehicle. Poor performance of service dept. Misinformation regarding warranty. Not willing to accommodate and provide loaner vehicle. Poor performance of service dept. More

Had a new 2024 truck for 3 moths and been in the shop 3 times going on 4 and still haven't figured out the problem. And when in the shop leaves me without a vehicle for 2 days times going on 4 and still haven't figured out the problem. And when in the shop leaves me without a vehicle for 2 days More

Straightforward given the best scenario Prompt and what they do Very clean appearance in the shop they do Very clean appearance in the shop More

Kyle did his job in sales but any issue was was basically handle like we don't care and they showed it handle like we don't care and they showed it More

It was Service and it was reasonable, and she took care of us She was great of us She was great More

The guys were very upbeat and personable. Listened to me and were helpful in my decision to purchase my beautiful car. Listened to me and were helpful in my decision to purchase my beautiful car. More

I picked up my car and it was way more than they quoted, wasn't fixed, and the tech backed my car into another car. Was told I have to go get an estimate, but that they would pay for it. Was unbelievably aw wasn't fixed, and the tech backed my car into another car. Was told I have to go get an estimate, but that they would pay for it. Was unbelievably awful. More

It was good. Communication could have been better. I had to call for updates instead of being called. Communication could have been better. I had to call for updates instead of being called. More