Lakeside Chevrolet - Service Center

I would rate the sales department a 3 and the service department a 0. I had a coupon for oil change on the Chevy app. Lakeside never honored it. Then they charged me for a tire rotation. They never did department a 0. I had a coupon for oil change on the Chevy app. Lakeside never honored it. Then they charged me for a tire rotation. They never did a tire rotation. My bad wheels was on back and remained on back. They put a dent in my door and denied it. I asked to see the camera but Abbie the cashier said they had no cameras and her mechanic wouldn’t lie. 🙈 More

Had to bring the truck in for service. Abbie in the service department got me taken care of and back on the road. Abbie in the service department got me taken care of and back on the road. More

Staff was very friendly and kept me updated on the services required. also, let me know of additional services needed, services required. also, let me know of additional services needed, More

I had been taking my car here for years because I liked that I could get the comprehensive overview "checkup" when I got my oil changed and tires rotated. Recently, though, a basic appointment has taken lo that I could get the comprehensive overview "checkup" when I got my oil changed and tires rotated. Recently, though, a basic appointment has taken longer and longer. I went in for my regular service at the start of 2024, and the prices had not just gone up, they had leaped, even with a coupon. It was near double for the exact same service, and of course a list of a whole bunch of other things the car needed. Turns out they didn't find something incredibly obvious and critical, though, that my regular mechanic took care of in about an hour. I'll be going elsewhere from now on. More

they were very friendly and kind. they kept us informed as to what was needed and fixed it. they kept us informed as to what was needed and fixed it. More

Changed water pump 8-9 months ago due to imploding while under warranty, truck smells of coolantleak still. Advise about issue when dropped truck off that it isn't leaking and must have never been cleaned. under warranty, truck smells of coolantleak still. Advise about issue when dropped truck off that it isn't leaking and must have never been cleaned. So service tech inspection found no leaks, but they still did nothing to clean up the smell. I guess warranty work no longer gets the mess cleaned up? More

Very good So far so good Nothing else to say at this time Don't know Don't know More

We took it in for a replacement in a warranty part. When I made the appointment I was told it would take 2 hours. When my husband dropped it off they said it would take 3 hours. After 4 hours my husban When I made the appointment I was told it would take 2 hours. When my husband dropped it off they said it would take 3 hours. After 4 hours my husband called and whoever answered the phone said they would find out how much longer and call him back. They never called back and it ended up taking 7 to 7-1/2 hours. I feel they should have called and at least given me an update. More

The Lakeside Chevrolet service department is the best I've ever worked with. They're professional, knowledgeable, and truly take pride in taking care of their customers. I've ever worked with. They're professional, knowledgeable, and truly take pride in taking care of their customers. More

The service department has a great service manager. If it wasn't for her, I wouldn't feel comfortable enough to have my vehicles repaired or serviced there. They always accommodate me with fair fast se If it wasn't for her, I wouldn't feel comfortable enough to have my vehicles repaired or serviced there. They always accommodate me with fair fast service. More