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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,797 Reviews

1,797 Reviews of Lakeland Volkswagen - Service Center

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January 14, 2019

THE WORST I brought my vehicle there to be diagnosed. I advised that I will take it somewhere else and was told on FRIDAY my vehicle will be put back together. More

by arrielyoung10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LIndsey, Gary Downey
January 12, 2019

Good service shop for vw I was on vacation and needed an oil change. I found this shop and set up a appointment. Arrived and they took care of me. I loved the included car was More

by Steve g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
January 10, 2019

Lindsey does a great job! Lindsey is a new person in the service department, but she handles the job like an experienced pro. She is polite, friendly, and enthusiastic about he More

by vwlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
January 10, 2019

Quick service New brake rotors were installed quickly and correct the first time. Fair part price and great friendly service from the entire team at Lakeland VW! More

by APEXATHLETESFLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Gary Downey, Jonathan Fiermonti
January 08, 2019

General Maintainence We moved here from Minnesota not having done business with you. We have had our VW EOS in twice with complete satisfaction. Al.l of your staff have b More

by Sid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Downey
January 08, 2019

Won't be back Waited three hours. Most expensive oil change ever. Took car in for safety recall Did not reset safety features on car. Worst experience ever. Drov More

by Chevy10 Vw 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Arthur
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2019

Great The new girl in the service area did a great job of taking care of things while i waited, unfortunately i don't remember her name, but she made sure I More

by ARCONUS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Gary Downey, Jonathan Fiermonti
January 07, 2019

I brought my car in for service and left with a new car I brought my leased vehicle in for service and ended up leaving with a brand new car. I love be of Lakeland. Very friendly and professional. More

by SALLYSHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Gerena
January 05, 2019

Very helpful service during holidays Helped us get home after a major breakdown over the holidays left us stranded. Very thankful it was covered under warranty. Lindsay in service kept us More

by Tig101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay in service
January 04, 2019

Quick fast service Called in and was able to bring my car in same day. Was fixed quickly and professionally. Service dept had part and replaced it same day I brought it More

by Bianca1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
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