Lakeland Volkswagen - Service Center

Excellent maintenance service! These guys are the best! Thanks to their excellent care, I got 200,000 miles from my Jetta, before passing it on to a teenager and now I'm well on my These guys are the best! Thanks to their excellent care, I got 200,000 miles from my Jetta, before passing it on to a teenager and now I'm well on my way to 200,000 on my Gulfwagon! I'm a customer for life! More

Jonathan was great! Jonathan was great, although the service took more than expected, they took care of me and gave me a loaner car. I’m very satisfied with the customer Jonathan was great, although the service took more than expected, they took care of me and gave me a loaner car. I’m very satisfied with the customer service. I’m coming back again! More

Water pump leak Was advised of a leaking waterpump/ gasket. A new one was installed and I was on my way in a short period of time! I also had a new set of wipers inst Was advised of a leaking waterpump/ gasket. A new one was installed and I was on my way in a short period of time! I also had a new set of wipers installed during my service. More

Very nice employees but wait was too long I waited almost 3hours for a simple oil change and wash. This has happened twice with Us and I even had an appointment. Would not recommend for simple I waited almost 3hours for a simple oil change and wash. This has happened twice with Us and I even had an appointment. Would not recommend for simple services. They take way too long More

Always great. I am a long-time customer of the dealer ship and especially the service department, Many of the people in the service department that I’ve known thro I am a long-time customer of the dealer ship and especially the service department, Many of the people in the service department that I’ve known through three dealerships on that property have continued to work there. I always get great customer service from them. Anyhow, superlatives to everyone there. More

Great service. Lyndsy got us right in and they found the problem ASAP. They fixed it right the first time and we were on our way. We our from Portland Maine Lyndsy got us right in and they found the problem ASAP. They fixed it right the first time and we were on our way. We our from Portland Maine and our Routan had a check engine light. They had to special order the part and the warranty covered the part. So a special thanks to Lyndsy B. More

Service on my Bug Loved our experience! This is now our VW dealership! We had a great experience and will definitely come back either for regular maintenance or to bu Loved our experience! This is now our VW dealership! We had a great experience and will definitely come back either for regular maintenance or to buy a new VE More

Excellent service every time. The Lakeland Volkswagen team always goes the extra mile to provide great customer service. Trustworthy. Precise. And, the work is always high quality. The Lakeland Volkswagen team always goes the extra mile to provide great customer service. Trustworthy. Precise. And, the work is always high quality. Thank you! —Sherri More

Very Poor Service I have a 2010 CC. Brought it to Lakeland VW for coolant leak and 70,000 mi. service. That went fine. Took exactly 1 week to get car back. Five days l I have a 2010 CC. Brought it to Lakeland VW for coolant leak and 70,000 mi. service. That went fine. Took exactly 1 week to get car back. Five days later EPC and various lights come on. Got it towed to Lakeland VW and they said a plug and coil went out. I have them replace all 4. Picked the car up EPC light is off but the other 6 warning lights are still on. I point this out wanting them fixed and got told I paid for services rendered. They would be happy to keep my car again and bill me for additional services on a repair that should've been handled at the same time the other warning light was repaired. Very Poor Service. $5000.00 car still isn't right. I will drive to Orlando from now on. Bought car used took it to the dealer in Orlando for some repairs and had excellent service over there. More