Lakeland Volkswagen - Service Center

I've worked with Joshua at this dealer multiple times and every time it has been a great experience. He remembers my name, asks about previous work to the car, and always makes sure the car is clean and and every time it has been a great experience. He remembers my name, asks about previous work to the car, and always makes sure the car is clean and ready for me to pick up it on time. I've never had a bad experience with him. Highly recommended. More

I have owned three Volkswagens over the years and used many different dealerships/service shops in the process. The past 3 years or so I have been using Lakeland VW and not been disappointed. I never have many different dealerships/service shops in the process. The past 3 years or so I have been using Lakeland VW and not been disappointed. I never have issues scheduling an appointment and the staff has always been courteous. The last time I had my Jetta in for service Jonathan was very helpful and explained the repairs necessary in detail so I understood what needed to be done. I didn't feel like I was being pressured into service that I didn't need or being talked to over my head making me feel like an iddiot. This type of customer service is exactly what I look for; especially if my wife is the one taking the vehicle in for service (this is very important). I am happy to recommend Lakeland VW to my friends and family and I'm sure they will help me keep my TDI running smooth for another 150,000 miles. More