Lakeland Volkswagen - Service Center

Great Service Awesome team always puts the customer first. Would recommend to anyone that owns a Volkswagen. Will go the extra mile to ensure the customer leaves th Awesome team always puts the customer first. Would recommend to anyone that owns a Volkswagen. Will go the extra mile to ensure the customer leaves the service bay with a strong sense of confidence in their vehicle. More

Excellence at Lakeland VW When I have any questions or any work to be done on my Jetta, they are always available and accommodating. Excellent customer service and knowledgeab When I have any questions or any work to be done on my Jetta, they are always available and accommodating. Excellent customer service and knowledgeable techs. More

Customer service Amazing customer service. Thank you for your help! From start to finish, everyone I came into contact with was friendly, helpful, and professional. Th Amazing customer service. Thank you for your help! From start to finish, everyone I came into contact with was friendly, helpful, and professional. Thank you again. More

Always a pleasure It's always a pleasure to get my VW serviced at the Lakeland shop. Being treated by friendly and competent personnel is very important to me. Hopefull It's always a pleasure to get my VW serviced at the Lakeland shop. Being treated by friendly and competent personnel is very important to me. Hopefully my aging Passat will remain viable fo a few more years. With the care they treat me and my car, I'm optimistic. More

Always a pleasant experience Always a pleasure doing business with Lakeland VW, the service was completed in a quick, competent, and efficient manner. Lyndsay, displayed exceptio Always a pleasure doing business with Lakeland VW, the service was completed in a quick, competent, and efficient manner. Lyndsay, displayed exceptional customer service and support. More

Battery Feel the battery should have been covered under warranty. Less than 3 years old. Vehicle purchased August 2016. Currently has 43000 miles. Never kn Feel the battery should have been covered under warranty. Less than 3 years old. Vehicle purchased August 2016. Currently has 43000 miles. Never knew of a battery to be tied to mileage just length of time More

Bad customer service Lousy communication about car status. Just made excuses for all the problems. Didn't do all the service on this visit due to terrible scheduling so I Lousy communication about car status. Just made excuses for all the problems. Didn't do all the service on this visit due to terrible scheduling so I need to take it back again. Very unimpressive. Do not schedule your appointment online because they don't read the notes and don't prepare parts in advance. More

Great service and as usual outstanding customer service. Appointment for service and car completed when said with being greeted to updated phone call to provide in and as usual outstanding customer service. Appointment for service and car completed when said with being greeted to updated phone call to provide info on car More

Diagnostic and service I was very pleased with getting my car in, diagnosed and repaired quite quickly. Lyndsay was efficient and professional and made the process go smooth I was very pleased with getting my car in, diagnosed and repaired quite quickly. Lyndsay was efficient and professional and made the process go smoothly. More

Check engine light The staff is great as far as customer service. But I have brought the car in for this same issue 4 times before with no lucky. The staff is great as far as customer service. But I have brought the car in for this same issue 4 times before with no lucky. More