Back

Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,798 Reviews

1,798 Reviews of Lakeland Volkswagen - Service Center

Sort by
May 09, 2019

Customer Service is exceptional Brought my vehicle in to get my 30,000 mile service, induction service done and the Customer Service experience is exceptional as usual. Employees are More

by 4P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Nick, Jonathan Fiermonti
May 09, 2019

Service personnel Johnathon always very professional and he listens intently . Decided to go elsewhere due to cost only. Have been using your facility past almost 9 More

by TNAPOLI48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
May 08, 2019

Nice people, good work Jeff is such a low pressure and honest salesman. I'll but my next car with him as well. Good techs found my problem and fixed it quickly. Lyndsay is More

by MIKE_BERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Havard, Lyndsay Baker
May 03, 2019

Great customer service Jonathan was my service advisor. He was very knowledgeable & provided a great customer service experience! I will be taking my VW Atlas there from no More

by DDCLOUD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
May 02, 2019

Passat VW Maintenance Jonathan was terrific. Everything was as promised. Having our vehicle returned all washed and clean was wonderful. Will certainly come back for future More

by GINNY.ASKEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
May 02, 2019

Check engine light assessment The customer service at Lakeland Volkswagen is exceptional by far! The staff goes above and beyond to make sure the customer is well taken care of! More

by gsandra08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
May 01, 2019

Service department experience This was the first time using Lakeland Volkswagen services and everyone (particularly Jonathan, the service consultant) was very professional and cou More

by JAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
April 24, 2019

110K service I drive 100 miles to do business with Lakeland VW. Great bunch of people, would not go anywhere else. They even offer a free loaner car if repairs c More

by Obubba1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Lawrence "Trey" Chapman, Lyndsay Baker
April 22, 2019

Trouble Free Have never had a negative experience at this place. Everyone is very candid and direct and most of all pleasant. I will return in the future. More

by BPMALONEY.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
April 22, 2019

I've never had a bad experience. Always pleasant, friendly and professional. I'm always told what needs to be done with an estimate. Brian runs an excellent service department and I e More

by KPOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
...
158
...