Lakeland Volkswagen - Service Center

J Englert First let me say I have been a car owner for 44 years. All of those years I have been reluctant to use a dealership except for warranty type of servic First let me say I have been a car owner for 44 years. All of those years I have been reluctant to use a dealership except for warranty type of service. Very recently, I had car trouble with my 2009 GTI. I must say from neglect on my part. It sat for five months because of my not knowing the problem and to be honest being discouraged about it. In the meantime I had a health issue that prolonged the car from getting fixed. All that being said, finally I contacted Josh in the service department at the recommendation of someone who has dealt with him in the past. Am I thankful that I took this advice, you bet I am. From the beginning it was a, believe it or not pleasant experience. Explaining to Josh I had no idea what was wrong with the car from that moment on he took charge and told me he would take care of it and get back with me. Me being a skeptic about dealer service departments I thought to myself I'm sure you will. Long story short, Josh got back with me as he said he would and we went from there. My car could have been fixed for less than I anticipated. Josh at that point, pointed out some other issues that would need to be addressed in the future but right now I could get by with fixing the immediate issues to get me back on the road. Because of the honesty and integrity of Josh Jamison and decisions he and I made together without any pressure from him, decisions were made to put the car into top running order. And that they did. I spent several thousand dollars and have not felt betrayed, lied to, or taken advantage of in the least.. I appreciate Josh and Lakeland VW. I can't speak for other dealers, but I can for this one and from the review you can see my satisfaction. Again thanks to all concerned at the service department. Job we'll done !! More

Great Experience! I brought my VW into this dealership to get serviced, and being female this is always a nerve recking experience given my lack of knowledge to cars. H I brought my VW into this dealership to get serviced, and being female this is always a nerve recking experience given my lack of knowledge to cars. However Joshua Jamison in the service department was EXTREMELY accommodating and informational and I felt relieved that for once I felt as though I wasn't being taken advantage of at a car dealership! He was friendly, efficient and had my car ready for me by the end of the day. I am very pleased with this dealerships service and am so happy that I purchased my car from here! I will be returning again when and if I need my car serviced! More

Top Notch Service Joshua is an excellent service consultant! He's very professional and takes the time to address all of my concerns. If there are ever any issues, I' Joshua is an excellent service consultant! He's very professional and takes the time to address all of my concerns. If there are ever any issues, I'm always notified immediately. :) More

Great service My experience at Lakeland VW was a great one thanks to Joshua Jamison. He was comfortable with his job and provided me with plenty of information that My experience at Lakeland VW was a great one thanks to Joshua Jamison. He was comfortable with his job and provided me with plenty of information that answered any questions I had. All around he was very helpful, I look forward to working with him in the future. More

service advisor Joshua Jamison knows his vw's great guy to have on your team I will continue to come to lakeland vw because I was very impressed with the staff . Joshua Jamison knows his vw's great guy to have on your team I will continue to come to lakeland vw because I was very impressed with the staff . More

Excellent experience We always have a great experience when working with Josh. He gives great advice and is always a pleasure to work with. Look forward to working with hi We always have a great experience when working with Josh. He gives great advice and is always a pleasure to work with. Look forward to working with him in the future. More

Had a great experience at Lakeland vw when I came in for a service on my jetta. I was introduced to josh and Gary very friendly guy that went out of the way to make sure I was taken care of these guys deser a service on my jetta. I was introduced to josh and Gary very friendly guy that went out of the way to make sure I was taken care of these guys deserve a raise. Keep up the good job. More

I met Josh Jamison when I came in for a tune up. He was so friendly and helpful. I would instantly recommend Lakeland Volkswagen to my friends. so friendly and helpful. I would instantly recommend Lakeland Volkswagen to my friends. More

I brought my vehicle to into the shop to be serviced and meet joshua jamison he was very friendly and knew what he was talking about . I am happy with the service and will be back. meet joshua jamison he was very friendly and knew what he was talking about . I am happy with the service and will be back. More

Very happy with the service Mr Jamison. Was very nice would recommend to all great team I will tell all my friends about the great service. would recommend to all great team I will tell all my friends about the great service. More