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This rating includes all service center reviews, with more weight given to recent reviews.
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1,806 Reviews of Lakeland Volkswagen - Service Center
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September 27, 2019
My 16 W Passat Jonathon my service advisor was very professional and courteous. His techs even caught a leaking seal on my car and had it fixed at no cost to me. Jonathon my service advisor was very professional and courteous. His techs even caught a leaking seal on my car and had it fixed at no cost to me. More
by Idk
Verified CustomerEmployees Worked With
Jonathan Fiermonti
September 26, 2019
Way too expensive. My purge valve is going bad. They want to charge $1100. I look up the part and it’s $25. I watched a YouTuber do it in 10 minutes. They are really sca My purge valve is going bad. They want to charge $1100. I look up the part and it’s $25. I watched a YouTuber do it in 10 minutes. They are really scamming people guys. Do it yourself or go to a local mechanic. This is ridiculous. Will never recommend. They cars are GREAT though. Great quality and good prices. But not their services. Too much money. More
by Booboo
Employees Worked With
Lyndsay Baker
September 24, 2019
Will look for new service company Too hard of a sales pitch, too pushy. Too expensive. Pushed wipers sale 4 times, plus said service tech recommended because very streaky. Car was to Too hard of a sales pitch, too pushy. Too expensive. Pushed wipers sale 4 times, plus said service tech recommended because very streaky. Car was to be washed but if they did it has just a spray down and window was never washed and bugs still covered it. If they tried them the bugs would have been streaked across window. But no still laid where they died. More
by TARALEALAMBERT
Employees Worked With
Jonathan Fiermonti
September 23, 2019
Oil Change Service Service was good and prompt. I was able to get in at the last minute without any problems. Jonathan was on the ball. Thanks for the great service team Service was good and prompt. I was able to get in at the last minute without any problems. Jonathan was on the ball. Thanks for the great service team. More
by G.MYERS25
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
September 23, 2019
Quick fast and professional Lindsay knocks it out of the park again! Had 60k service scheduled and she had it lined up for a ride home and kept me informed throughout the day! T Lindsay knocks it out of the park again! Had 60k service scheduled and she had it lined up for a ride home and kept me informed throughout the day! Thank you! More
by phasetoground
Employees Worked With
Christian, Jonathan Fiermonti, Lyndsay Baker
September 21, 2019
Very satisfied with this dealership! The service department is friendly, professional, and always puts the customers first. A big thank you to that team for completing needed work followi The service department is friendly, professional, and always puts the customers first. A big thank you to that team for completing needed work following the purchase. More
by JEFFREYHARTUNG
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
September 20, 2019
everyone was friendly and kept us informed From the time we got to the dealership to the time we left everyone was very friendly to us, and kept us well informed of what was going on From the time we got to the dealership to the time we left everyone was very friendly to us, and kept us well informed of what was going on More
by BARBARALKIDD
September 20, 2019
60,000 mile service Service department explained and issued paperwork that showed how often different things should be done and how much for each service. That took a lot Service department explained and issued paperwork that showed how often different things should be done and how much for each service. That took a lot of fear out of me feeling like they were trying to rip me off.👍🏾👍🏾👍🏾For that. More
by G.MYERS25
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
September 20, 2019
Visit Lyndsay provided excellent customer service from start to finish. I have no complaints and I will definitely be returning. She was very helpful in per Lyndsay provided excellent customer service from start to finish. I have no complaints and I will definitely be returning. She was very helpful in person and via phone. More
by MAZAMORA1
Employees Worked With
Lyndsay Baker
September 19, 2019
It was awesome Everything was how it should be, the team there fixed my car as soon as they could. The loaner car was clean and ready to go once I dropped my car off Everything was how it should be, the team there fixed my car as soon as they could. The loaner car was clean and ready to go once I dropped my car off. More
by L8brakelou
Employees Worked With
Service manager not sure of his name , Lyndsay Baker
