1,806 Reviews of Lakeland Volkswagen - Service Center
2017 beetle aervice The only reason that I gave a 4 star, the service (oil change) took 2 1/2 hours, just too long to get the vehicle serviced. The only reason that I gave a 4 star, the service (oil change) took 2 1/2 hours, just too long to get the vehicle serviced. More
50k service They were able to get us in and out within a few hours. Everyone was very kind and helpful. We appreciate your help. Thank you. They were able to get us in and out within a few hours. Everyone was very kind and helpful. We appreciate your help. Thank you. More
Excellent Service was excellent as it always is. Other associates acknowledge you while your waiting on service. Don't change a thing! Say thank you to your st Service was excellent as it always is. Other associates acknowledge you while your waiting on service. Don't change a thing! Say thank you to your staff daily! More
long and tired of having no loaner car options. this dealership always seems to take forever and never offers loaner cars. it has turned me off from VW in general, I cant wait until I do t have to d this dealership always seems to take forever and never offers loaner cars. it has turned me off from VW in general, I cant wait until I do t have to deal with this dealership again. More
great service I've always had great service from Lakeland VW. We have bought two cars here in the last few years and maintenance is always detailed. I've always had great service from Lakeland VW. We have bought two cars here in the last few years and maintenance is always detailed. More
Not honest Came in Monday for an oil change. The only reason I came in was because I had a coupon for 49.95. I feel like everytime I come in there I get screwed. Came in Monday for an oil change. The only reason I came in was because I had a coupon for 49.95. I feel like everytime I come in there I get screwed. Lindsay informed me that my tail light wasnt working and I needed a new tail light assembly and the cost was 269 plus 65 for labor. I rfused it. She said the tech messed with the bulb and it wouldnt work so I needed the whole assembly. When I got home I checked it and there was NOTHING wrong with it. I think you are scammers. I called and never got a return call. More
Excellent Service! The service staff are both friendly and competent and make you feel welcome. The service work performed was as requested with no unnecessary requests The service staff are both friendly and competent and make you feel welcome. The service work performed was as requested with no unnecessary requests for added repairs. More
All ways Chaos Always drama in the service department. This time female working going insane over a warranty phone call that apparently she had to sit on hold for. Always drama in the service department. This time female working going insane over a warranty phone call that apparently she had to sit on hold for. Then it took 2 hours to change the oil, rep said it was because they were washing the car, went outside after we paid car not washed, not sure why it took so long or way rep lied but this is the 3 time we went here and it will be the last. I wont bore you with the walking dead sales rep you have More
Great service Great Service provided by the service department. Jonathan was super. No one tried to over sale me, No sales pressure. Fast service from this departme Great Service provided by the service department. Jonathan was super. No one tried to over sale me, No sales pressure. Fast service from this department More
Great experience Overall a great experience. Lyndsay walked me through everything I needed for my 10k mile service. Lakeland Volkswagen has always been a great dealers Overall a great experience. Lyndsay walked me through everything I needed for my 10k mile service. Lakeland Volkswagen has always been a great dealership from the sale of my car to the service department. Always a pleasure. More