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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,806 Reviews

1,806 Reviews of Lakeland Volkswagen - Service Center

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October 16, 2019

2017 beetle aervice The only reason that I gave a 4 star, the service (oil change) took 2 1/2 hours, just too long to get the vehicle serviced. More

by RKSTRAHLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
October 16, 2019

50k service They were able to get us in and out within a few hours. Everyone was very kind and helpful. We appreciate your help. Thank you. More

by meo6174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
October 14, 2019

Excellent Service was excellent as it always is. Other associates acknowledge you while your waiting on service. Don't change a thing! Say thank you to your st More

by bchastain120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence "Trey" Chapman, Lyndsay Baker
October 14, 2019

long and tired of having no loaner car options. this dealership always seems to take forever and never offers loaner cars. it has turned me off from VW in general, I cant wait until I do t have to d More

by ASHLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyndsay Baker
October 09, 2019

great service I've always had great service from Lakeland VW. We have bought two cars here in the last few years and maintenance is always detailed. More

by tem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
October 09, 2019

Not honest Came in Monday for an oil change. The only reason I came in was because I had a coupon for 49.95. I feel like everytime I come in there I get screwed. More

by TRENDA1969
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Lyndsay Baker
Oct 16, 2019 -

Lakeland Volkswagen responded

I am sorry for you experience, I would like to speak with you about your service so I can resolve your issue. Please contact the Service Director, Brian Woerdehoff, at 863-688-8112 Thank you, Brian Woerdehoff

October 07, 2019

Excellent Service! The service staff are both friendly and competent and make you feel welcome. The service work performed was as requested with no unnecessary requests More

by R Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
October 07, 2019

All ways Chaos Always drama in the service department. This time female working going insane over a warranty phone call that apparently she had to sit on hold for. More

by jrc11835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
October 04, 2019

Great service Great Service provided by the service department. Jonathan was super. No one tried to over sale me, No sales pressure. Fast service from this departme More

by DGREEN0525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
October 02, 2019

Great experience Overall a great experience. Lyndsay walked me through everything I needed for my 10k mile service. Lakeland Volkswagen has always been a great dealers More

by JJBONIFACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
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