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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,812 Reviews

1,812 Reviews of Lakeland Volkswagen - Service Center

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December 06, 2019

Service - new rims Team was very friendly! Lyndsay kept updating me on the progress so I knew how much time was left. Waiting are is very comfortable and clean. More

by VANESSA N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Lyndsay Baker
December 05, 2019

Best Experience I love my VW and I love the dealership! I never have much service needed, only routine, scheduled service. always very nice people. No surprise extras More

by wmarrero77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
December 04, 2019

Keeping your vehicle for three days with a scheduled repair I took my vehicle in on a Monday morning for a scheduled appointment at 8am no one called at the end of the day to say anything. I was working and wh More

by G.MYERS25
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Woerdehoff, Lyndsay Baker
November 29, 2019

Oil change Everyone is amazing. I recommend Lakeland Volkswagen to everyone I know who has a VW. Lyndsay is great! She is a joy. I will continue to get my serv More

by amsfrog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
November 28, 2019

Great experience Was kept aware of service process. Job completed timely and got a free car wash! Appointment scheduling was very easy. Everyone was so helpful. Thank More

by TTROYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
November 28, 2019

Great customer service I was experiencing troubles with my car which was very frustrating but Lyndsay helped me every step of the way which gave me a lot of relief. She is More

by Bobbi-Ann Laing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
November 27, 2019

Great experience Not like the typical dealership that tries to grin things wrong with your car that aren’t there. Very fast service for the right price. Lyndsay is the More

by adammayfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
November 26, 2019

Tailgate Brought car in 3x for tailgate w no resolution. Not happy to keep coming back. Difficult as I am only in town for few days More

by Phsmithrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyndsay Baker
Jan 16, 2020 -

Lakeland Volkswagen responded

I am sorry for your inconvenience. Thank you for your patience in order to fix your tailgate. Please contact me so we can discuss your situation. Thank you, Brian Woerdehoff Service Director Lakeland VW 863-688-8112

November 25, 2019

VW service Got my GTI serviced. The wait was great.. they even washed my vehicle. Told me when my next service would be so I can plan. More

by CCBICHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Lyndsay Baker
November 25, 2019

Great atmosphere and employees Very friendly and comfortable setting. They offered us a ride to local eateries as we were there a long time. Will go back for sure More

by dez_darby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
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