Lakeland Volkswagen - Service Center

Love Volkswagen The waiting area could be nicer , I went to the one in Arizona and they had a beautiful waiting room with free fountain soda machines and a snack bar The waiting area could be nicer , I went to the one in Arizona and they had a beautiful waiting room with free fountain soda machines and a snack bar with cookies , donuts danishes and three different coffees to choose from and all for free. If the cookie were low they had someone there baking more it was fantastic. More

A pleasant experience. Made sure that I was in & out due to time constraints. Everyone is polite & pleasant. I have no problem returning for any service or repair needs. Made sure that I was in & out due to time constraints. Everyone is polite & pleasant. I have no problem returning for any service or repair needs. More

GOOD SERVICE, UNCOMFORTABLE WAITING AREA waiting area for service not comfortable. Only 2 padded chairs which were very old and uncomfortable. Have the manager sit in them and see what he t waiting area for service not comfortable. Only 2 padded chairs which were very old and uncomfortable. Have the manager sit in them and see what he thinks. I recently had another vehicle served at Berlin City Jeep in Berlin, NH. That was a model service area. They had 3 separate waiting rooms. Kids screaming in one so we went to another one and were comfortable. They had free water, coffee, tea & hot chocolate. Free cookies and snacks. TVs on different stations in each room. Very comfortable overstuffed chairs. The people were nice and the service was good but the wait was uncomfortable. More

Fast and friendly service This dealership continues to provide fast and friendly service. They work hard to schedule appointments as soon as possible and offer concierge servi This dealership continues to provide fast and friendly service. They work hard to schedule appointments as soon as possible and offer concierge service to local restaurants while you wait! The lobby is always stocked with water and coffee and the facilities are very clean! More

Service for manufacturers recall Excellent service, lyndsay was very helpful, service was quick, they even clean na d vacuum my car free of charge while waiting at a nice lobby Excellent service, lyndsay was very helpful, service was quick, they even clean na d vacuum my car free of charge while waiting at a nice lobby More

Excellent service Went to perform my standard service at the dealership, they also performed a recall that was pending on the vehicle. Time was specified up front and e Went to perform my standard service at the dealership, they also performed a recall that was pending on the vehicle. Time was specified up front and everything got done on the same day, great service. More

First one-year inspection Overall this was a very good experience for service with shuttle to and from dealer and office; prompt attention to service; explanation of what they Overall this was a very good experience for service with shuttle to and from dealer and office; prompt attention to service; explanation of what they would do, fairly priced, and friendly, professional treatment. More

Prompt timely service First tome there; oil change. They were quick , prompt, courteous and was available to answer questions as needed. I look forward to getting my brakes First tome there; oil change. They were quick , prompt, courteous and was available to answer questions as needed. I look forward to getting my brakes done. More

Great customer service Dropping off the car at the scheduled appointment time was painless. Was instructed every service that was going to be done for the 20,000 miles maint Dropping off the car at the scheduled appointment time was painless. Was instructed every service that was going to be done for the 20,000 miles maintenance. Car was ready within a couple hours. More

Oil Change A great visit, as always. Thank you for taking care of my oil changes and other service needs. Experiences at Lakeland VW are always prompt and includ A great visit, as always. Thank you for taking care of my oil changes and other service needs. Experiences at Lakeland VW are always prompt and include great service. More