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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,812 Reviews

1,812 Reviews of Lakeland Volkswagen - Service Center

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December 30, 2019

Excellent Service From making appt thru completion everything went along smoothly. Problem diagnosed and amount of service was quickly completed.Back ABS. wheel sensor More

by SSMITHERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Lyndsay Baker
December 29, 2019

needed service Just needed service and they inspected my vehicle. I made my decision to buy a new car but it was time my old car had been driven 50+ miles a day and More

by UNDEAD77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
December 26, 2019

Great Service! Brought our Atlas in for the annual service and left spending less that I thought going in and even got a coupon that I saw on the website which made More

by ITSMMNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Lyndsay Baker
December 23, 2019

VW Passat 2016 Turbo (recall) Great customer service, informative ,and clean waiting area. Accurate info,suggestions ,and advice.My car was cleaned,vacuumed,and highly appreciated. More

by sirfig2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
December 23, 2019

Great Service Jonathan has been my service advisor the last couple times I’ve been in, but everyone over there is great. I’ve had nothing but problems out of my 201 More

by corydaniels1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
December 23, 2019

Disappointed Very disappointed, I just bought my CERTIFIED 2017 VW 1 1/2 months ago and have already had to have the entire transmission replaced and when I came t More

by CINDYBUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brian Woerdehoff, Jonathan Fiermonti, Jeff Havard
Jan 02, 2020 -

Lakeland Volkswagen responded

Hello, I am glad we were able to rectify your situation. Please contact me if you have any questions. Thank you, Brian Woerdehoff Service Manager Lakeland VW 863-688-8112

December 22, 2019

Troubles Corrected Everytime I go to Lakeland VW, I am always treated with respect and the people are so nice. If I have questions they are always answered to the upmost More

by magsbsb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
December 21, 2019

Lyndsay is absolutely amazing! She is friendly, welcoming, caring, easy to talk to and always has a smile on her face. Every time I go to dealership I schedule an appointment with her because I kno More

by cyonk93
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
December 21, 2019

Superb service My Service Mgr.Jonathan and Lyndsay are Excellent at providing the best quality service to me the minute that I walk in the door..Like old friends More

by jabir_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony. I don't know his name,?, Jonathan Fiermonti, Israel Gerena, Lyndsay Baker
December 20, 2019

Welcome improvements I’ve always had my service done at this dealership and have noticed a definite improvement in apparent professionalism in the last year or so. More

by TSTOKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
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