1,812 Reviews of Lakeland Volkswagen - Service Center
Excellent Service From making appt thru completion everything went along smoothly. Problem diagnosed and amount of service was quickly completed.Back ABS. wheel sensor From making appt thru completion everything went along smoothly. Problem diagnosed and amount of service was quickly completed.Back ABS. wheel sensor was repaired & reset More
needed service Just needed service and they inspected my vehicle. I made my decision to buy a new car but it was time my old car had been driven 50+ miles a day and Just needed service and they inspected my vehicle. I made my decision to buy a new car but it was time my old car had been driven 50+ miles a day and on a few trips More
Great Service! Brought our Atlas in for the annual service and left spending less that I thought going in and even got a coupon that I saw on the website which made Brought our Atlas in for the annual service and left spending less that I thought going in and even got a coupon that I saw on the website which made it even cheaper. Dropped off and picked up with no issues and would recommend over other dealerships! More
VW Passat 2016 Turbo (recall) Great customer service, informative ,and clean waiting area. Accurate info,suggestions ,and advice.My car was cleaned,vacuumed,and highly appreciated. Great customer service, informative ,and clean waiting area. Accurate info,suggestions ,and advice.My car was cleaned,vacuumed,and highly appreciated.Staff was professional and polite ! More
Great Service Jonathan has been my service advisor the last couple times I’ve been in, but everyone over there is great. I’ve had nothing but problems out of my 201 Jonathan has been my service advisor the last couple times I’ve been in, but everyone over there is great. I’ve had nothing but problems out of my 2019 Jetta since I bought it, but the service department has helped make the situation bearable and I appreciate the help this particular dealer in Lakeland, Fl has done for us. More
Disappointed Very disappointed, I just bought my CERTIFIED 2017 VW 1 1/2 months ago and have already had to have the entire transmission replaced and when I came t Very disappointed, I just bought my CERTIFIED 2017 VW 1 1/2 months ago and have already had to have the entire transmission replaced and when I came to pick it up I was told that now the brakes have to be replaced. How can a dealership certify a car and and then tell the owner after 1 1/2 months that they need new brakes. That is terrible. We paid over $15k for this car and I really hope the dealership makes the right decision to replace the brakes at their expense and not mine. More
Troubles Corrected Everytime I go to Lakeland VW, I am always treated with respect and the people are so nice. If I have questions they are always answered to the upmost Everytime I go to Lakeland VW, I am always treated with respect and the people are so nice. If I have questions they are always answered to the upmost ability. I would recommend Lyndsay and the crew at Lakeland VW to anyone! You will be well taken care of, for sure. More
Lyndsay is absolutely amazing! She is friendly, welcoming, caring, easy to talk to and always has a smile on her face. Every time I go to dealership I schedule an appointment with her because I kno welcoming, caring, easy to talk to and always has a smile on her face. Every time I go to dealership I schedule an appointment with her because I know that she is helpful and she listens to me about what work I want done on the car and never pushes me to get more work done. It feels like a highly personalized experience which is a nice feeling. I also really like her because she always explains all the work that is going to be done on the car before it even gets onto a lift and after as well just to make sure all the work was done that we agreed on. I would highly recommend her to anyone who wants a fantastic service specialist at Lakeland Volkswagen. More
Superb service My Service Mgr.Jonathan and Lyndsay are Excellent at providing the best quality service to me the minute that I walk in the door..Like old friends My Service Mgr.Jonathan and Lyndsay are Excellent at providing the best quality service to me the minute that I walk in the door..Like old friends More
Welcome improvements I’ve always had my service done at this dealership and have noticed a definite improvement in apparent professionalism in the last year or so. I’ve always had my service done at this dealership and have noticed a definite improvement in apparent professionalism in the last year or so. More