Lakeland Volkswagen - Service Center

Katlyn was awesome and made sure that I was happy with the service provided and that my concerns were taking care of. the service provided and that my concerns were taking care of. More

The curtesy is great and is clean but the service I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did it. The lady explain to me like I was dome but is logic if I put water two days before and they put water that meet leak, but she said that the car had a leak from the oil filter and is going to cost me I said no and took it back where I change the oil, they check everything including the video (Video don't show noting about the oil filter) the problem was the bottom of the motor was leaking he told to take the car back to you company but because I was upset with the service I paid for the repair, something that I know is cover with the warrantee. I ask you employee that the car sound like old and she said that that car sound like that I check that car from the same year and it not sound like that. In other worlds not because I am a women that mean I don't know and I am not stupid. Thanks More

Good experience great people working there was a little bit of a wait but that is to be expected at a dealership but the staff made it as comfortable as possible. bit of a wait but that is to be expected at a dealership but the staff made it as comfortable as possible. More

Drop-off and pick-up smooth as can be. Great service and timely in repairs. Great service and timely in repairs. More

Workers were very courteous and efficient. Waiting room area was very spacious and clean. Good experience. Waiting room area was very spacious and clean. Good experience. More

Nick did a nice job with showing us the vehicle. Sat down, ran my credit and gave me options with how long, cost and mileage allowances. Signed and drove. I'd recommend purchasing the tire insur Sat down, ran my credit and gave me options with how long, cost and mileage allowances. Signed and drove. I'd recommend purchasing the tire insurance. 2 weeks into my lease, received a nice screw in the inside of my tire tread. More

I had a great experience, the people there were quick, attentive, and got to me on time attentive, and got to me on time More

It was a great experience, the people were attentive and got to me on time. got to me on time. More