Lakeland Volkswagen - Service Center

Extraordinary experience, got me in and out. Very interpersonal staff, not to pushy about the financial side (probably the best part I hate when sales members only want to talk numbers). 11/12 r Very interpersonal staff, not to pushy about the financial side (probably the best part I hate when sales members only want to talk numbers). 11/12 rating. More

I was there for 2 flat tires repair. I have a safety drive insurance for my flats and the vw custmer service told me that the insurance company was closed that Saturday and was not true. I have a safety drive insurance for my flats and the vw custmer service told me that the insurance company was closed that Saturday and was not true. This is happened almost a month ago and i still fight with the insurance for the reimbursement.. Of course I went to other placed due VW of lakeland wants to charge me $120!!! For two patches and balance the 2 tires More

Ashley, I believe was the lady’s name who helped me, was excellent in taking care of a surprise issue that was found during a recall appt. She understood that this was my only form of transportation and res excellent in taking care of a surprise issue that was found during a recall appt. She understood that this was my only form of transportation and resolved the issue with speed. All the while she made sure my double the original wait time was not going to keep me there miserable by supplying me a ride home. I had to spend more money and time than I had ever imagined at the delearship that day, but I went away feeling happy to have had the appointment. Can you even imagine?!? Great experience. More

My service experience has been excellent for my wife and myself especially from Kaitlyn who’s been wonderful myself especially from Kaitlyn who’s been wonderful More

First time scheduling service for my case with Lakeland VW, Kaitlyn was very helpful from the get go. I explained what I needed she made some recommendations and even schedule a shuttle to make things easy VW, Kaitlyn was very helpful from the get go. I explained what I needed she made some recommendations and even schedule a shuttle to make things easy easier for me. Throughout the whole process she was very informative and kept me in the loop of anything they found with the car. Very happy with the professionalism, great service by her and the team as well. More

Friendly and approachable staff member. Nice and clean waiting area and service was done in a timely manner. Nice and clean waiting area and service was done in a timely manner. More

Very friendly, competent, and professional. Saul did a great job communicating with me. Good experience. Saul did a great job communicating with me. Good experience. More

Excellent service and communication I would recommend going to Lakeland VW and speaking with Kaitlyn when you need your car serviced or worked on going to Lakeland VW and speaking with Kaitlyn when you need your car serviced or worked on More

Nothing bad to say. All positive. Got a got deal on my ID.Not happy about not getting a loaner for recalls 3. All positive. Got a got deal on my ID.Not happy about not getting a loaner for recalls 3. More

I’ve already write my 5 star review twice. Don’t want to do another. Don’t want to do another. More