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Lakeland Volkswagen

Lakeland, FL

4.3
2,923 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,923 reviews

June 20, 2024

They have been serving my Jetta’s and am very happy with the service they provide friendly polite and very accommodating More

by Shorty33803
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
June 19, 2024

I like the car selection and the place was clean, but management staff are beyond rude in that office. More

by Tbevis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles Draper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

The service department at Lakeland VW are the best in the area. The team there are top notch! More

by dcingarijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg, Katlyn Oldham
June 18, 2024

Dealership was about get my car same day. And same day out with a report of what it needed to be done. Was explained to me what was believed to be the problem from which original reason I too More

by agon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
June 17, 2024

Decent selection of vehicles, the staff was professional and courteous. I managed to get a good deal, and the staff made the process easy for me. It is my first time driving a Volkswagen, so far, I am lovin More

by orlando.diaz64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Embarrassingly bad experience. Service wanted over 3k to replace an alternator (which was NOT tested), a new battery (which was also not needed, battery is new and fine) and vario More

by robarmstrong614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
June 17, 2024

Larry did a great job of explaining all the warrantee options. no pressure to purchase. great straight forward pricing. Nick is the best salesman. Very knowledgeable and helpful. More

by DKESSELL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Maxvill
June 16, 2024

Everything was done with ease even with my anxiety being high. Start to finish A+ More

by klockie2114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Jackson
June 15, 2024

I bought a used car from Lakeland Volkswagen. I read reviews and most were satisfied. So I entrusted them and bought a car ( used). It was supposed to be certified preowned. I accept as is beca More

by Phyl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Hunter Jackson
June 15, 2024

Very pleasant staff. nice waiting area. No hard upselling. ( unlike other dealerships that try to sell you a new car while getting current vehicle serviced ) More

by gilliancorrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
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