Lakeland Volkswagen

Re-call work The dealership was on time, thorough, polite and informative about the scheduled work.they pointed out a few thinhs i shoild have done to my car but d The dealership was on time, thorough, polite and informative about the scheduled work.they pointed out a few thinhs i shoild have done to my car but didn't push me into comitting to the work. I will definitely come back here for future srvice. More

Exciting, easy, simple I would recommend this car dealership to anyone!! Great people with great knowledge. I walked in very nervous and left there reassured that I made the I would recommend this car dealership to anyone!! Great people with great knowledge. I walked in very nervous and left there reassured that I made the right choice. I love my new car!! More

Amazing experience!! Dave really did an amazing job - he was very determined to do anything we needed to get into our vehicle, but was not pressuring at all. He was also v Dave really did an amazing job - he was very determined to do anything we needed to get into our vehicle, but was not pressuring at all. He was also very informative in giving us every option available to us. Highly recommend!!! Jared was also very informative and efficient. He answered all of our questions and also thoroughly explained details to us. More

Brian and Jonathan again provided great service The guys clearly reviewed all maintenance done and suggested future repairs to be done at a later date. They are friendly and very accommodating and The guys clearly reviewed all maintenance done and suggested future repairs to be done at a later date. They are friendly and very accommodating and professional. More

Poor customer service Dropped vehicle at 7:30 AM for leak and was told I would get a call before noon to let me know the issue and to procede from there. Had to call severa Dropped vehicle at 7:30 AM for leak and was told I would get a call before noon to let me know the issue and to procede from there. Had to call several times without any word about the car; finally around 4:30 called the service area to see if my advisor could be reached, but kept being transferred without any answer. Around 4:45 the advisor responded with the issue, but since closing time is 6PM it was too late to do anything. More

Great sales Dept. with David Sheppard Thank You David Sheppard for a "painless purchase". Must be the "Marine in you...Once a Marine, Always a Marine". Thanks Again for a great sales exp Thank You David Sheppard for a "painless purchase". Must be the "Marine in you...Once a Marine, Always a Marine". Thanks Again for a great sales experience. More

Great Experience My husband and I had a great experience with this dealership. Our salesman Jeff Havard was very knowledgeable and no pressure was involved. We test dr My husband and I had a great experience with this dealership. Our salesman Jeff Havard was very knowledgeable and no pressure was involved. We test drove one vehicle and then test drove the one off the showroom floor. We were happy with the trade in allowance and the price of the vehicle overall and surprised with the discounts on a 2019 VW Jetta. Everyone was friendly and overall we had a very pleasant experience. More

Proud Owner This will be my 2nd vehicle I've purchased from Lakeland VW. The 1st was a MK7 GTI and the 2nd was a MK7.5 Golf R. Both times I've had the pleasure of This will be my 2nd vehicle I've purchased from Lakeland VW. The 1st was a MK7 GTI and the 2nd was a MK7.5 Golf R. Both times I've had the pleasure of working with Brad in the sales department who is both professional and knowledgeable. I gave Brad all the options I was looking for in a vehicle and both times he set me up with the perfect ride. Thank you to Larry in finance you made the buying process quick and geared to my needs with no extra unneeded polices. Thank you for treating our family like family and not just another number on the board. More

Highly recommend Trey Excellent seller (I don’t say that often about car salesman). Very polite and respectful, will find the appropriate car for your needs and possibiliti Excellent seller (I don’t say that often about car salesman). Very polite and respectful, will find the appropriate car for your needs and possibilities. Loved the experience with LakelandVW because of him. More

Excellent All service options were professionally and clearly explained. Never felt "pushed" into services performed as other dealers do. This was a first tim All service options were professionally and clearly explained. Never felt "pushed" into services performed as other dealers do. This was a first time visit and even though another Volkswagen dealer is closer I'll be returning to Lakeland Volkswagen for all my parts, service and future vehicle purchases. More